Booked 2 nites on line, June 26 & 27.
Arrived late afternoon and noticed trash containers and construction equipment in the hotel parking lot. Checked in at the front desk and was advised the upper floors were being renovated, but the first floor had just been refurbished. Went to or room and found that the A/C was not functioning. Wife checked the bathroom, no hand soap and the room was dusty and had mildew in the shower bath. Went back to front desk to request a room change was informed no other first floor rooms were available. Another customer was also at the counter saying he had no TV in his room. They offered us a room on the second floor that had not been refurbished, looked at it, was dirty, had broken furniture, etc. Told the manager we would not accept the second room without a discount. The manager advised the General Manager lived in India and it was too late to call him. Cancelled our reservation and went across the street to the Comfort Inn, got a cheaper rate and great breakfast! This property is a disgrace to Baymont Inns....More
- Visit hotel website
- 1 (877) 666-0134
- Free Wifi
- Free parking
- Pool
- Fitness centre