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All reviews afternoon tea and cookies front desk teddy bears every afternoon small balcony outlet mall krispy kreme outdoor pool waffles hot tub i highly recommend this hotel breakfast staff the rooms were nice fresh fruit refrigerator and microwave continental breakfast will stay there again
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Reviewed December 30, 2016

This is a very nice hotel. The rooms are clean, it is centrally located, the staff is friendly and courteous. The breakfast is good and you eat off of real flatware, not Styrofoam. We stayed there 3 times this and will be going back next year.

  • Stayed: December 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Bob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
review2325, General Manager at Hotel Grand Victorian, responded to this reviewResponded February 20, 2017

Welcome back and thank you very much for taking the time to share your very nice comments on our hotel. Yes our rooms are very clean, we have excellent housekeeping associates. Thank you for your kind comments on our friendly and courteous associates. I will share your comments with them. We appreciate your comments on our bountiful breakfast and style of service. I think we are the only select service hotel that does that. Thank you for staying with us and we look forward to serving you again this year.
Hospitably Steve

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 29, 2016

We enjoyed our stay at the Grand Victorian in Branson. The staff was very kind, housekeeping thorough - and very kind to return to our room at a later time as requested. The central location was helpful for us, making the hotel easy to find and access. The breakfast had nice variety of options, and the breakfast room was very pleasant. Tea and cookies are offered in the afternoon, which is a nice touch. The decor in the lobby and room is in keeping with the Victorian theme of the hotel, giving it a bit of the feel of a bed 'n' .breakfast.
The highlight for us was the comfort of the beds - which we were told were brand new - and ultra comfy. Got a great night's rest after two days of travel in the region - which was #1 for us!

  • Stayed: December 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Dancinggirl2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
review2325, General Manager at Hotel Grand Victorian, responded to this reviewResponded February 20, 2017

Thank you very much for taking the time to share your kind comments on your recent stay at our hotel. Yes we have a very hospitable and professional group of associates, I will share your comments with them. We appreciate your positive comments on our bountiful breakfast and afternoon tea and cookies. They are both very popular with our guests. Thank you very much for your wonderful comments on our new plush top and pillow top beds , they are getting excellent reviews from our guests. Thank you very much for staying with us , we look forward to serving you again soon.
Hospitably steve

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Reviewed December 29, 2016

I was looking for a place with an indoor pool, preferrably one that we could get to without having to go outside.

This hotel has it.

Breakfast was good. The rooms were good. We brought our dog.

I think next time I'm going to see if we can stay on the side that faces the strip, just because I think it might be fun to watch the cars.

Stayed: November 2016, travelled with family
Thank Eric W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
review2325, General Manager at Hotel Grand Victorian, responded to this reviewResponded December 30, 2016

Thank you very much for taking the time to share your comments on your nice stay. We are all pleased to hear that you enjoyed your stay. Yes our indoor pool ,whirlpool and fireplace are very popular with our guests.tthank you for your comments on our nice rooms and breakfast, we appreciate that. Thank you for staying with us and Happy New Year.
Hospitably Steve

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Reviewed December 28, 2016

Decided to go to Branson for a couple days just to get away, plus see all the Christmas lights at Silver Dollar City. We had stayed at the Victorian but it had been many years ago, so we decided to try it again. The rooms and facility was clean, all the staff that we met was very courteous and kind. Our room was nice, since we took our grandchildren with us we booked a room with two queen size beds in them instead of a king. The breakfast in the morning was good with hot and cold items. The only problem we had was the WiFi kept dropping off, not sure if it was their router extension or what but it was never fixed while we were there, other people said they were having the same problem. But we made it..

  • Stayed: December 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Denstu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
review2325, General Manager at Hotel Grand Victorian, responded to this reviewResponded December 30, 2016

Thank you for taking the time to share your comments on your family getaway to the Grand Victorian. We are all pleased to hear that you enjoyed your stay with us.We appreciate your comments on our very clean rooms , hotel and very courteous staff. Yes our bountiful breakfast is very popular with our guests. The challenge we have with the Wifi is that many of the connections points are located in our hotel guest rooms. As a result of this many of our guests unplug them for their personal use causing dead zones. Our connectivity in all public areas is excellent by comparison. We are going to rewire the hotel this winter to keep this from happening in the future and upgrade the entire system. The goal is to have it done by March 1st. Thank you for staying with us and Happy New Year.
Hospitably Steve

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Reviewed December 25, 2016 via mobile

We really enjoyed this hotel. Good location- you could walk to the outlet shops. The beds were comfy and the room was adequate size. We chose this hotel because we could bring our dog. The $35 cost I thought was a little high for such a small dog, but we were glad we could take her. The breakfast choices were outstanding. Lots to choose from. A little for everyone. The only thing I rated this hotel 4 stars instead of 5 was the bathroom was super tiny and the pipes clanked quite a bit when running the water. We would recommend though and will definitely stay again

Stayed: December 2016, travelled with family
Thank Kristin Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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