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Holiday Inn Executive Center - Columbia Mall
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Savings alert! 16% below average rates

The price you found is 16% lower than this hotel's average rate of US$147/night.

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Reviews (317)
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106
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29
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All reviewssports barexecutive floorsports zoneindoor and outdoor poolsthe hotel was fully bookedtwo double bedscoffee makerfront desk staffbusiness travelerfitness centerrooms are nicefree breakfastconventionpillowsmomissouripet
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2 - 7 of 317 reviews
Reviewed April 11, 2018 via mobile

Great place with a piano bar, sports bar and executive bar. Rhonda was extremely helpful. IHG members get free drink and discount coupons. Tavi in the sports bar was a great waiter. He was polite and have great service. Hotel has indoor pool. Rooms have long bar in front of mirror with a chair and a make up mirror. The good at conference was really good. Staff there were great. Rooms have big fluffy pillows and very comfortable mattresses. I will definitely stay here next year for our conference.

Stayed: April 2018, travelled on business
Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelstaff1234, Guest Relations Manager at Holiday Inn Executive Center - Columbia Mall, responded to this reviewResponded April 12, 2018

Thank you for your wonderful review of the Holiday Inn Executive Center. We're delighted to hear what a positive hotel, dining and service experience you had with us. Thank you for your detailed feedback and we hope to welcome you again soon.
Safe travels,
Guest Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 21, 2018

The hotel was clean, bed was very comfortable. Staff were extremely accommodating to our group which was there for a 10 day business trip. Hotel shuttled us to a Mizzou basketball game.
If you need a gym, don't plan on working out at the hotel, however; they will give you a pass to a local gym.

  • Stayed: February 2018, travelled on business
    • Value
    • Location
    • Service
Thank Beth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelstaff1234, Guest Relations Manager at Holiday Inn Executive Center - Columbia Mall, responded to this reviewResponded March 23, 2018

Dear Beth,
Thank you for your fantastic review of the Holiday Inn Executive Center. We're glad you had such a great service and amenities experience with us. We will pass along your praises to the rest of the Holiday Inn team. We hope to have the opportunity to welcome you again soon. Safe travels!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 21, 2018

Stayed here for a 2 day convention. Front desk staff helpful and friendly -quick check in. Had a great conversation with the hotel manager. He explained that anyone can stay anywhere- it's the staff that makes the difference.So true, especially here ! For a older facility it is well kept up, and clean. Many updates. Pool is clean and warm. Hardly anyone uses it - very secluded. Gym is top notch - tons of equipment. Rooms are well appointed and clean. Bedding is updated and super soft. Large TV and a microwave and large mini-frig too. Housekeeping staff prompt and friendly. Small gift shop for drinks and snacks - could be stocked better, but sufficient. Shopping Mall across street within walking distance. Ate at the Sports Zone Bar & Grill. Bianca, Restaurant Manager, was super friendly and accommodating ! She also has a great friendly and attentive staff. Food service was fast and tasty. Hotel staff put up with over 400 conventioneers and I never saw anyone complain about service ! Would recommend a stay !

Room Tip: Ask for rooms with a view of the pool area.
  • Stayed: March 2018, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Bruce L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelstaff1234, Guest Relations Manager at Holiday Inn Executive Center - Columbia Mall, responded to this reviewResponded March 23, 2018

Dear Bruce,
Thank you for your wonderful review of the Holiday Inn Executive Center. We're glad you had such a wonderful service and amenities experience with us during your conference. We hope to have the opportunity to welcome you again soon. Safe travels!
Guest Service

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Reviewed March 20, 2018 via mobile

I was here for title school. The hotel was very nice. It was my first stay here. Bed was a little to firm for me and the pillows might have been too fluffy but everyone is different when it comes to that. Our conference went well. I was very satisfied with the hotel. I would stay here again if I needed to stay all night in Columbia.

Stayed: March 2018, travelled on business
Thank Heather E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelstaff1234, Guest Relations Manager at Holiday Inn Executive Center - Columbia Mall, responded to this reviewResponded March 22, 2018

Thank you for your wonderful review of the Holiday Inn Executive Center. We're glad you enjoyed your overall stay and we appreciate your feedback. We hope to have the opportunity to welcome you back soon.
Safe travels,
Guest Service

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Reviewed February 16, 2018 via mobile

Stuff dripping down walls. Stains on walls. Dirty carpet. Dirty handles and mirrors. We asked for a different room. Second room was just as dirty with a strong smell of bug spray in room. My skin was crawling. Staff was nice. We left and found another room in the next town over.

Stayed: February 2018, travelled with family
1  Thank Stephanie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelstaff1234, Guest Relations Manager at Holiday Inn Executive Center - Columbia Mall, responded to this reviewResponded February 20, 2018

Dear Stephanie,
Thank you for taking the time to leave us your feedback. We apologize for the issues you mentioned in your review and will pass your comments directly onto upper management. Thank you for your patience and we hope to have the opportunity to welcome you back to a better stay in the future.
Safe travels,
Guest Serivce

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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