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Reviewed September 4, 2017

Manager Kaaliq and Lillie were super helpful and made sure my long stay here was comfortable. The stove top and large kitchen space was an added bonus for our stay here. The hotel staff is always friendly, helpful, and maintains a clean hotel.

  • Stayed: September 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank dm1234434
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, General Manager at Extended Stay America - St. Louis - Westport - Central, responded to this reviewResponded September 5, 2017

I am so pleased to read about your excellent stay at Extended Stay America. We are thrilled to know you loved your spotless room and the outstanding service we provided. I will surely share your compliments with my entire team for a job well-done. We hope to welcome you back soon.

Sincerely,
General Manager

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Reviewed August 8, 2017

Ms. Lillie was excellent. Very informative, professional and friendly. The hotel is very accommodating and clean. She suggested a restaurant to eat at and that are 3 hotels in this area but I will definitely be staying here again. Drops the Mic...

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Extended Stay
Thank 148borisj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, General Manager at Extended Stay America - St. Louis - Westport - Central, responded to this reviewResponded August 8, 2017

Thanks so much for your review of Extended Stay America - St. Louis - Westport – Central. We are delighted to know Lillie took excellent care of you and provide you a wonderful service. We look forward to welcoming you back soon.

Sincerely,
General Manager

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Reviewed July 31, 2017

Not as nice as the price might indicate. Could get same quality at motel 6. Breakfast wasn't even breakfast. Muffins and only about 5 cups of coffee to go around first come first serve so after 7 breakfast is basically over since they didn't re fill anything after first wave of people.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
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Review collected in partnership with Extended Stay
Thank E6704MHstevek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, General Manager at Extended Stay America - St. Louis - Westport - Central, responded to this reviewResponded August 1, 2017

Steve, on behalf of our entire team, I would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We will be reviewing our guidelines to provide a better experience for every guest entering our doors. We truly regret the inconvenience caused, and please give us another chance to make it up to you on your next visit to our area.

Sincerely,
General Manager

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Reviewed July 14, 2017

We were pleasantly surprised with the value for the price. Very comfortable beds, clean rooms, courteous and friendly staff. Impressive! I could easily be comfortable in one of these rooms for a very long time. Perfect for a contractor, someone temporarily displaced from their home, anyone who has a loved one at the nearby Mercy Hospital, or anyone traveling through and wanting a home cooked meal instead of fast food or restaurant.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Extended Stay
Thank tobeyd446
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, General Manager at Extended Stay America - St. Louis - Westport - Central, responded to this reviewResponded July 15, 2017

It is so nice to read your stay with us was enjoyable on every front. We are delighted to read you were impressed with your well-appointed room and the outstanding service provided by our staff. Reviews such as yours mean a lot! We look forward to welcoming you back to Extended Stay America - St. Louis - Westport – Central.

Sincerely,
General Manager

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Reviewed June 25, 2017

Great Value for the dollar; large living area with kitchen for cooking with dishes and cutlery provided. Bed was extremely comfortable. 'All staff were very helpful and courteous. Would definitely come again!!

  • Stayed: June 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Extended Stay
Thank 898shirleyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Owner at Extended Stay America - St. Louis - Westport - Central, responded to this reviewResponded June 27, 2017

It is so nice to read your stay with us was enjoyable on every front. We are delighted to know you were overwhelmed not only with your well-appointed room and our outstanding hospitality but also with the value we offer. Reviews such as yours mean a lot! Thanks again, we look forward to welcoming you back to Extended Stay America - St. Louis - Westport – Central.


Sincerely,
General Manager

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