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Quality Inn & Suites
Ranked #3 of 11 Hotels in Hannibal
Reviewed 28 July 2011

We have stayed at this hotel more than once, this time opting for a suite. The front desk staff were friendly and efficient, the bartender was fun and the breakfast was great. Our room was very clean. Our only complaint was the a/c was not working properly in the hallway and in our room. A call to the front desk brought a maintenance tech to fix our room a/c, but the hall never did cool off. We will definately stay here again.

  • Stayed: July 2011, travelled as a couple
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1  Thank Over40andoutforfun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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274 - 280 of 316 reviews

Reviewed 23 June 2011

This Quality Inn is top-flight--clean, up-to-date, comfortable and 100% accomodating. The Front Desk staff is friendly and helpful; the housekeeping is excellent; the complimentary breakfast was a complete breakfast bar and the food was well-prepared. (We had a small problem with our tv; the maintenance man promptly and courteously replaced the tv). The hotel is clean and quiet, easily accessible but out of the fray of the Mark Twain tourist uproar. We will be back this fall!

  • Stayed: June 2011, travelled with family
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1  Thank BeckyVan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2011

Stayed for one week for family reunion. Very nice suite. One of the best complementary breakfasts I have ever seen! Suzette, housekeeping staff, made us feel right at home. We had to use sofabed because our lift from wheelchair to bed cannot slide under platform bed. Cocktail lounge not open on a nightly basis. Got locked out of room once because the code was changed. Would consider staying again if regular frame bed was available.

  • Stayed: May 2011, travelled with family
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1  Thank ToxeyRon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2011

We stayed at 5 different hotels on our recent road trip. This was everyone's favorite! They had big, spacious rooms and a GREAT breakfast. (Bacon, eggs, biscuts & gravy, fruit, waffles, pastries, cereal, juice, milk, coffee) It was clean and comfortable and had a nice appearance, although the comfortors could stand to be updated.

There was a very large group of school kids there when we were there. The hotel did a great job of handling them at breakfast time. They had lots of extra tables set up and even an extra buffet area to accomodate them separately.

Their pool area is nice too. Just an FYI for parents though: the hot tub is tucked away behind a wall so you can't see your kids in the pool if you are in the hot tub.

There was a little confusion about a happy hour drink at the bar. The paper in our room said happy hour lasted until 9:00 that night, but the bartender thought it was 7:00 so we were charged full price. We brought this to their attention at check out, and the clerk wrote it down so they could check into it. We were still charged full price for the drink though. So, if you go to the bar at happy hour make sure the bartender knows what time it ends that day.

Also, I wish they didn't allow pets. It rained while we were there and the elevator smelled like wet dogs after someone rode it with their wet dogs!

Overall, this was a great hotel. Its not right near the Mark Twain stuff, but Hannibal isn't a big town so its only maybe a 10 min. drive to get to the river and all the Mark Twain stuff.

  • Stayed: May 2011, travelled with family
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Thank TheBoss99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2011

This isn't a terrible hotel and I'm sure it's great for Hannibal where there aren't many other choices, but it isn't close to what can be found in larger towns.

Pros: Decent free breakfast, friendly service, OK sized room
Cons: TVs are old (actually entire room looks like a refresh is due). Our tub had a crack in it, faucet on sink was crooked, and the bathroom door only opened if you turned it a certain way. That was also weird dirt on the doorstop on the back of the bathroom door. Floors are thin and if the person above you walks around -- you hear it. Bed was fair at best, not close to many newer hotels.

Sorry, wanted to like this hotel better but it needs a refresh or just more maintenance work. Old fuzzy 27" square TVs were the first sign of trouble for us.

  • Stayed: March 2011, travelled as a couple
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Thank dave9956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
quality179, General Manager at Quality Inn & Suites, responded to this reviewResponded 29 March 2011

I thank you very much for your very honest opinion of our property. Your comment helps us evaluate what is important to our guest when it comes to their comfort and relaxation. I really wish I would have had the opportunity to address some of your issues while you were here at the property but I hope the pros outwayed the cons and you would choose to stay with us as you pass thru Hannibal again.

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Reviewed 20 October 2010

The room was spacious. So was the breackfast room. The front desk staff were extreamly helpful. When we asked directions to a store, the lady at the desk not only wrote down directions for us, but also gave us he card. She said if we got lost to call her. I wouldn't stay anywhere else in Hannibal.

  • Stayed: October 2010, travelled with family
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Thank anneNaperville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
quality179, Guest Relations Manager at Quality Inn & Suites, responded to this reviewResponded 17 November 2010

Thank you for your great review. Our job is to provide excellent customer service and we are glad to have exceeded your expectations of our hotel. We look forward to seeing you on your next trip.

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Reviewed 25 September 2010

We went to Quality Inn after staying at the DREADFUL Hannibal Inn the night before. I'm not sure if it's just because the first was so bad that this hotel seemed so good but it was a breath of fresh air (compared to the mildew air of Hannibal Inn). The rooms were really nice and when there was a glitch with the phone, they quickly offered to move us to another room. Customer service was awesome and every evening it seemed like they had a community event where the guest could eat for free (yum). Speaking of yum, the breakfast was no 5 start but better than most complimentary breakfast with waffles, potatoes, eggs, bacon, oatmeal and more. The pool and hot tub area was very clean. Loved it!

  • Stayed: September 2010, travelled on business
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1  Thank Davidterea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
quality179, Guest Relations Manager at Quality Inn & Suites, responded to this reviewResponded 16 November 2010

Thank you for the wonderful review. Your comments go a long way to improve employee moral. See you on your next trip.

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Additional Information about Quality Inn & Suites

Address: 120 Lindsey Dr, Hwy 36, Hannibal, MO 63401-6758
Region: United States > Missouri > Hannibal
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 11 Hotels in Hannibal
Price Range: $95 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 94
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Also Known As:
Quality Inn And Suites
Quality Hotel Hannibal
Quality Inn Hannibal
Hannibal Quality Inn

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