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1 - 6 of 34 reviews
Reviewed January 11, 2021

After a long drive, the personal care that this hotel gives to their guests is refreshing and comforting. They make sure the rooms are ready (an in this case in the winter they had the heat turned on in anticipation of arrival) Their rooms are large and clean. The hotel is easily accessible from the interstate making it very convenient.

Date of stay: January 2021
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Review collected in partnership with Best Western
Thank marieandpets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Puja Agarwal, General Manager at SureStay Hotel by Best Western Higginsville, responded to this reviewResponded March 8, 2021

Dear Marie

Thank you for staying with us and taking time out of your day to give us excellent rating. We hope to provide the same excellent experience to all of our future guests. If we could be of any further assistance please feel free to contact us directly.

Puja A.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 16, 2020 via mobile

Don't stay here even the cheapest hotel chain is better than this place. FThe first room I was put in the door wouldn't lock or even stay closed. She moved me to another room which wasn't much better. Words can't describe how crappy this place truly is. I'll look for another hotel tomorrow. Glad only here 2 days or I would just walk away. It looks run down because it is, the rooms are really small and has nothing but the bed. The TV was a feat in itself to get to work. Don't expect any privacy here either as there are no do not disturb signs for the door. Truthfully don't feel safe here it's not a good place, perhaps if you're a local using the room by the hour it's fine but not to stay here for any length of time. The lady at the desk was super nice and did her best to help which I appreciated but one just can't make this place good to stay at. This is supposed to be a Best Western properly and I took a bunch of pictures inside and out to send to them so they may also see how crappy this place truly is. The pool is closed too with a fence around it. I could go on and on about this place, do yourself a favor and go to another hotel.

Date of stay: November 2020
Trip type: Travelled on business
Thank Chris J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 4, 2020

This was a last minute stay for us as we were tired decided to sleep instead of continuing driving. We have been happy with the Best Western properties, but I am not as impressed with the Sure Stay Brand. The positive things were that the room was quiet and looked like it had been remodeled and was easy to get to off the highway. The biggest frustration was not realizing the heat was not automatic and needed to be turned on since the beds only had a light sheet and a lightweight comforter. There were no blankets on the bed which made for a cold night. The breakfast was served to us and consisted of scrambled eggs, sausage, yogurt, apples, donut, juice & coffee. No milk was available. Six people are allowed to eat in the dining room at a time. It was an ok hotel for a quick night's rest for a trucker, but if you are planning to spend more time there, there might be better options at a better price.

Date of stay: November 2020
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Review collected in partnership with Best Western
Thank wantsaplan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 9, 2020

The Higginsville SureStay was easy to find, the staff were all very welcoming and the hotel was well cared for. I was surprised to find a hot breakfast in the morning as many hotels have stopped offering them in times of Covid.

Date of stay: October 2020
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Review collected in partnership with Best Western
Thank pandorasboxe510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 6, 2020

Staff was friendly and helpful. Rooms easy to access and they were clean, beds comfortable. Microwave, refrigerator & coffee maker in room. Conveniently located off of interstate with a gas station and convenience store right next door.

Date of stay: August 2020
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Review collected in partnership with Best Western
Thank Steph2steph2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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