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Reviews (1,241)
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All reviewspower and light districtsprint centerwalnut roomfront deskcorner roomhistoric propertyentertainment districtclassic hotelmodern amenitiesbreakfast buffetbars and restaurantswithin walking distancewedding partyvalet parkingself parkbusiness triphotel staff
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Reviewed January 5, 2018

We were in KC to attend the wedding of the daughter of good friends. The hotel happened to be across the street from the wedding reception location. Our room, on the mezzanine level, was extremely convenient for getting to the lobby, meeting with our friends in a comfortable location, and getting to the breakfast buffet and classic bar The Drum Room. I recommend this hotel highly.

  • Stayed: December 2017, travelled with friends
    • Value
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Review collected in partnership with Hilton Hotels & Resorts
Thank ThomasAndrewJackson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 4, 2018

when my husband and i checked in, they a) did not have any rooms ready and then b) put us into someone else's room (had someone else's champagne service). that problem was resolved, but then the room we were put into did not have a fridge...? ultimately it turned out okay but was not what i was expecting from the Hilton President KC.

  • Stayed: December 2017, travelled as a couple
    • Value
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Review collected in partnership with Hilton Hotels & Resorts
Thank mrosem2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
philipstrnad, General Manager at Hilton President Kansas City, responded to this reviewResponded January 5, 2018

Thank you for taking the time to share your thoughts about your visit. I am truly sorry there were some service and delivery issues. We certainly will take time to review your comments and take corrective action.
Thanks again for your time and candid feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 26, 2017

Stunning hotel straight out of the 1920s. Extremely comfortable guest rooms, and friendly service. Providence (restaurant on-site) and Drum Room (lounge on-site) made it so we didn't have to venture out at all during our stay. Fabulous food and cocktails. Can't wait to stay here again.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts
Thank Lee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 22, 2017

I recently had a business trip to KC and stayed at the Hilton President. The hotel combined historical qualities of the building with CLEAN & modern amenities. The lobby and bar area were very nice. The rooms were exceptionally clean. What made my trip especially good was the staff, in particular Thomas in Housekeeping. When I checked out of the hotel I accidentally left a set of wireless / Bluetooth headphones charging in the room. It was not till 2 hr. later at the airport that I realized it. I called the hotel and was connected to housekeeping voicemail where I left a detailed message. Although it took a few weeks to get them back I am happy to say I have them and I am thankful to Thomas and his staff for returning them to me. Thanks!

  • Stayed: November 2017, travelled on business
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    • Cleanliness
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Thank Francis H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 19, 2017

Good location, but almost no amenities and not great for the price. We had a room with poor maintenance, they messed up one couples reservation that was made the same time as the other. Room service messed up our order and brought one set of utensils and one drink for two meals. No amenities to speak of.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Tiffany F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
philipstrnad, General Manager at Hilton President Kansas City, responded to this reviewResponded January 9, 2018

Thanks for sending some notes about your visit. My apologies for the service failures.
We do appreciate you bringing these issues to our attention. Thanks again for your time and feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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