I actually booked this hotel through Hotwire. Like always, I then call the hotel directly to ask their rate for the night so I can brag about my savings. This time it would actually have been 1$ less to book it direct. I was skeptical being that it was a Best Western and not that expensive. However, I was very pleased with everything about it. From the moment we came in the doorthe service friendly and efficient. I actually waited there in the lobby for about 20 minutes for the rest of my party and overheard all the interactions at the front desk. He couldn't have been more friendly, helpful and respectful of everyone he dealt with, including coworkers when there were not even customers present. He went over the top if their was any problem meeting someone in the hallway or whatever it took. The shuttle was efficient, the breakfast was fairly extensive, most impressive was that we had an early morning flight and the breakfast was actually when we came to catch the shuttle 15 minutes before the scheduled time. We were able to grab a bite to eat on the way out, a pleasant surprise. Next time, I won't look around or try Hotwire, just book directly here.
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- Also Known As:
- Best Western Plus Kansas City Airport-Kci East Hotel Kansas City
- Holiday Inn Kansas City
- Holiday Inn Express Kansas City
- Kansas City Holiday Inn