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Reviewed April 3, 2018 via mobile

Friendly and efficient staff made our stay very enjoyable despite rotten spring weather. The manager's evening reception was a treat with excellent hot food (not just crackers & nuts) including a daily soup. Great location across from large shopping mall and good restaurants. Staff were very helpful.

Date of stay: March 2018
Trip type: Travelled with family
Thank BT T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michael j, Manager at Homewood Suites St. Louis - Galleria, responded to this reviewResponded April 19, 2018

I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!


Sincerely,

Michael Jones
Assistant General Manager
Homewood Suites by The St. Louis Galleria
michael.jones2@hilton.com
3148637700

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 2, 2018

The hotel itself was very nice. However, our room (415) was right next to 170 Expressway. We could hear the noise all night long. I requested a move to the other side of the hotel for the 2nd night but no rooms were available. If you stay here, be sure to get a room on the even side.

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Holly C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michael j, Manager at Homewood Suites St. Louis - Galleria, responded to this reviewResponded May 1, 2018

Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.


Sincerely,

Michael Jones
Assistant General Manager
Homewood Suites by The St. Louis Galleria
michael.jones2@hilton.com
3148637700

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 2, 2018

We had a great stay for our family of 6! Any bigger family knows how difficult it is to stay in a hotel but with Homewood Suites, it was nothing! The location was easy to get to. Check-in was a breeze. Our room was FANTASTIC and we had no issues at all. The social in the evenings during the week was fun! My kids loved it! Breakfast was fantastic and the fruit-infused water in the lobby was AMAZING. Everyone in the hotel was polite and welcoming. Because of the rainy, cold weather, the pool was VERY busy and thus we did not take our kids, which really sucked, but there was no way I was taking an almost 1yr old, 5 yr old and 7 yr old in the pool with 20 teenagers. My husband also really enjoyed the fitness room as well. Check out was simple and we WILL be staying here for our next STL trip!!

Room tip: Corner suite on the seventh floor was fantastic!
Date of stay: March 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank katielynmomof4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michael j, Manager at Homewood Suites St. Louis - Galleria, responded to this reviewResponded April 19, 2018

I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!


Sincerely,

Michael Jones
Assistant General Manager
Homewood Suites by The St. Louis Galleria
michael.jones2@hilton.com
3148637700

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 28, 2018

Great location - right across the street from the mall and down the road from an REI, Trader Joe's, Whole Foods and Nordstrom Rack. Rooms were comfortable and clean. Good breakfast. I'd stay here in again.

Date of stay: April 2017
Thank klegov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michael j, Manager at Homewood Suites St. Louis - Galleria, responded to this reviewResponded April 19, 2018

I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!


Sincerely,

Michael Jones
Assistant General Manager
Homewood Suites by The St. Louis Galleria
michael.jones2@hilton.com
3148637700

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 22, 2018

We spend around $300 a night for a suite. That was after we used a lot of points. Overall great experience! The only complaint was the parking lot. It wasn't big enough for full capacity. We had to park 'illegally' at an adjacent lot and take our chances. Fortunately, we did not have any problems.

Date of stay: March 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank jhansonis30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michael j, Manager at Homewood Suites St. Louis - Galleria, responded to this reviewResponded April 19, 2018

I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!


Sincerely,

Michael Jones
Assistant General Manager
Homewood Suites by The St. Louis Galleria
michael.jones2@hilton.com
3148637700

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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