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Reviews (1,579)
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14 - 19 of 1,579 reviews
Reviewed July 12, 2018

From the minute we arrived and throughout our stay, the staff was great. They made this stay feel like a personal mini vacation for a night. The premium view room was beautiful and spacious. I would definitely recommend this as a family or couple treat for yourselves.

  • Stayed: July 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Four Seasons
Thank Cindy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alper O, General Manager at Four Seasons Hotel St. Louis, responded to this reviewResponded 3 weeks ago

Dear Cindy R,

Thank you so much for sharing your positive experience. I am glad to read that you have had a great time at the property. We look forward welcoming you back again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 10, 2018

Stayed here with family to watch the fireworks from the hotel. Very safe and friendly staff. The food at Cielo was fabulous. We will be staying here again with even more family next year. This is also very kid friendly. Great customer service.

  • Stayed: July 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Four Seasons
1  Thank Chris J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alper O, General Manager at Four Seasons Hotel St. Louis, responded to this reviewResponded 3 weeks ago

Dear Chris J,

Thank you so much for sharing your positive experience. I am glad to read that you have had a great time & services at the property.
We look forward welcoming you back again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 9, 2018

This is a great property. Nice spa, beautiful rooftop pool overlooking the Arch and river, great restaurant with indoor and patio seating. Rooms are very modern and comfortable. Excellent room service, friendly staff.

Room Tip: pool view or river view rooms are the best
  • Stayed: March 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Ashley N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alper O, General Manager at Four Seasons Hotel St. Louis, responded to this reviewResponded 3 weeks ago

Dear Ashley N,

Thank you so much for sharing your positive experience. I am glad to read that you have had a great time & services at the property.
We look forward welcoming you back again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 9, 2018

The hotel is clean (smelled amazing), the restaurant and staff were top-notch and the food was excellent. We stayed for the 4th of July and the hotel has organized a pool party and special meal and activities for the holiday.

  • Stayed: July 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Four Seasons
Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alper O, General Manager at Four Seasons Hotel St. Louis, responded to this reviewResponded 3 weeks ago

Dear Karen B,

Thank you for staying with us and sharing your positive experience. We look forward welcoming you back again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 9, 2018

The hotel has little to no water pressure. It's awkward getting to your room. You have to get off one elevator and then look for the next one. The 8th floor restaurant took over 40 minutes to serve a burger. The restaurants in the next door casino are poorly ran. The service is subpar.

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Four Seasons
Thank garycranford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alper O, General Manager at Four Seasons Hotel St. Louis, responded to this reviewResponded 3 weeks ago

Dear garycranford,

Thank you for staying with us and sharing your experience. My sincere apologies and will certainly address those areas of your concerns immediately. Please contact me directly if you would like to discuss further. We look forward welcoming you back again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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