I've been staying at Fairfield Inns for years because they consistently provide clean, updated rooms at a reasonable rate. My recent stay at the Fairfield Inn in St Robert, MO was the first time I was disappointed. The downstairs hallway had 3 yellow cones sitting around on the hallway floor for no apparent reason. When I got on the elevator and selected my floor number, the door just kept partially closing slowly and then opening again. A hotel guest got on the elevator with me and explained that the door wouldn't close unless you held the DOOR CLOSE button for about 30 seconds until the door completely closed. Once he told me this, I realized there was a small, worn piece of tape on the panel directing people to hold the button until the door closed. It looked like the tape had been there a long time, so I can only assume that the elevator had been non-operational for some length of time. Additionally, if you were waiting for the elevator to arrive, and it was not on your floor already, the elevator would not come unless someone just happened to get in the elevator on another floor and take it to the floor where you were waiting. My husband and I were on the third floor but used the stairs after wasting a lot of time trying to use the elevator that was only barely operational. Also, I've grown accustomed to eating a few chocolate chip cookies that are normally sitting out for guests in the lobby when they check in. I could smell cookies but there were none in the lobby. After a few trips back and forth, I saw the cookies in the back room, so apparently the desk clerk was eating them. The alarm clock was unplugged when we entered our room, and I realized later it was most likely unplugged because there were not enough plug-ins to allow me to plug in my computer. When I was getting ready for bed, I tried to close the curtains and ...... surprise..... the curtains were only at the edges of the windows. There were sheer, see-through curtains that went all the way across the window, but the cloth curtains and the rod that held them were only present on about one foot of each side of the window, leaving nothing but see-through sheers between me and the parking lot. I've never been in a hotel room without curtains before. There was a bright light in the parking lot outside that shone in the window all night. There was so many things about this hotel that simply did not measure up to what I've come to expect from a Fairfield Inn. On the positive side, they had MANY HBO channels, and I loved the bacon and eggs at breakfast.
- Official Description (provided by the hotel):
- Fairfield Inn by Marriott is located in ST Robert Missouri just 2.5 miles from Fort Leonard Wood Military Base home to the Engineers, Chemical, Miltary Police, and Transportation Schools. Whether coming for military graduations, TDY, PCSing, military business or just cruising Route 66, we specialize in helping with all your needs. Indoor pool and spa, complimentary hot breakfast and business center are just a few amenities we offer to ensure a relaxing and comfortable stay. Come and enjoy all South Central Missouri has to offer, hunting, fishing, camping,canoeing,military MUSEUMS or just stop by on your way to ST Louis, Branson, or Springfield ... more less
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- Also Known As:
- Fairfield Inn Fort Leonard Wood St Robert Hotel Saint Robert
- Fairfield Saint Robert
- Fairfield Inn Saint Robert
- Saint Robert Fairfield Inn