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“never again”

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Holiday Inn Express
Ranked #30 of 51 Hotels in Billings
60516
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“never again”
2 of 5 bubbles Reviewed 14 July 2011

booked non smoking room,,put in smoker,,,, no recourse!

tried to use business center to print boarding pass,,, computers and printers did not work,,

Hampton in Billings is place to stay..sorry I stayed here

Room Tip: don t stay here
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  • Stayed July 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
Helpful?
3 Thank braatzr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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96 reviews from our community

Traveller rating
    24
    37
    18
    8
    9
See reviews for
34
32
3
18
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Colorado
Level Contributor
114 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 8 June 2011

This is a really nice hotel. Front desk is superb. They'll do anything to make sure you have a good stay. Food in the restaurant is very tasty, convenient and well priced. The room is really nice. I felt pampered by hotel staff. However, avoid the pub at all costs. They pour the WEAKEST drink I think I've ever had!!! I should have gotten an idea when I went into the bar at 9 pm and there was only one person at the bar. Charged FIVE BUCKS for a glass of ice and water with a spit of liquor. Don't blame the staff, I understand that Big Brother is watching them and keeping track of every ounce of booze. I won't waste my money there again. Hotel is great, but the BAR SUCKS!!

Room Tip: Ask for fridge/microwave at no xtra cost!!
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  • Stayed June 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank tripcrixchick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milwaukee, Wisconsin
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 31 October 2010

My family and I stayed here for a wedding in July. We spent 3 nights in the hotel. It was a Holiday Inn Express and was not newly renovated like a lot of the Holiday Inns seem to be. Our bed was very comfortable and we were happy with the layout and space of our room.

There seemed to be a problem with the room’s air condition. It would continually make clicking noises. It was hard to sleep with it clicking. They only way to stop this clicking noise was to A. Turn the air condition off or B. Turn the air condition on high because it was the middle of July and was 100 degrees outside we decided to turn the air condition up all the way. The next day when we returned to our room we had a note from the house keeping staff stating that the AC was not allowed to be put on high. The next night we put it back on high because not having AC was not an option, nor were listening to the clicking AC.

The morning breakfast was very good. They had hot bacon and sausage with eggs among other well cooked foods. We were very happy with the food. There are a number of restaurants around the area that deliver if you want food later at night and do not want to go out.

Each day the room was very well cleaned.

The only problem was the broken AC. We did not mention this or complain to management. If we did they might have fixed it or moved us, but we are not the complaining type.

  • Stayed July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sara_Kadow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waco, Texas
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 12 October 2010

This is not a great inn. It's passable, though. Way overpriced for the area, by at least 20-30 dollars.

What appears to be friends of the front desk crowded the breakfast area EACH morning we were there.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gordon113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 3 August 2010

Myself and my family arrived in billings to find a room at the holiday inn express when we arrived another young lady was in front of us and she asked if there where any rooms and the gentalman told her there was so she checked in and went up to her room then i went up there and asked the same question and the gentalman was really rude and short with me come to find out his name is Noah and he gave the younger lady a cheaper room then us i do not recomend this place to stay cause of Noah and the place is extremly dirty (halls,elevator,breakfest area,fitness center and the pool area was extremly hot )

  • Stayed July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank sexymamaunangst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Paul, MN
Level Contributor
148 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
1 of 5 bubbles Reviewed 30 August 2009

The rooms stank of sulphur, gas fumes, from oil refinery just blocks away. Could not get stink out of room. Made stay overnight very, very unpleasant. Had view of oil refinery as well! Nice.

  • Stayed August 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank luvscats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alabaster, Alabama
Level Contributor
82 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 bubbles Reviewed 13 July 2009

We had to book this room on the fly and were disappointed by the rate we were charged. $138.03 for a room in a 1/4 full hotel. The room and bed were comfortable, but we found mildew in the caulk around the tub. A little bleach would have gotten it so it's obvious no attempt has been made to clean it. No air conditioning in the halls made for a stuffy smelling hotel and the woman at the front desk was unfriendly. I'd stay here again at a lower rate but if I'm going to pay this much, I'll go down the road to the Hilton Garden Inn or Hampton Inn where they know how to treat folks.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AutieGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express

Property: Holiday Inn Express
Address: 430 Cole St, Billings, MT 59101-6821
Phone Number:
Region: United States > Montana > Billings
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #30 of 51 Hotels in Billings
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
The Holiday Inn Express Billings Hotel is a beautiful hotel located on the east side of Billings, MT. Easy access from I-90, take exit 455. We are located just West of the I-90, I94 junction.Looking to travel scenic Montana? We are an ideal stay over point to take day trips to see Yellowstone National Park, Beartooth Pass, Little Bighorn and Pompey's Pillar We have a complimentary breakfast bar, business center with high speed Internet.We are just 3 miles from the Metra Park. Forty-five minutes from Little Big Horn Battlefield, thirty minutes from Pompey's Pillar and one hour from Red Lodge ski resort. ... more   less 
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Also Known As:
Holiday Inn Express Hotel Billings
Holiday Inn Billings
Billings Holiday Inn

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