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Best Western Plus Heritage Inn
Ranked #10 of 29 Hotels in Great Falls
Cowtown
Level Contributor
54 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
“Highly Recommended!”
Reviewed 21 January 2012

Booked for a weekend cross border shopping trip, decided to head down a day early to avoid incoming bad weather. Hotel happily booked us in for an extra night. We arrived late in the evening, checked in and were told that there was an event on the Friday that might be noisy until about 10p but they'd given us a room as far away as possible. We paid a little extra for a poolside room and enjoyed the convenience. We were so impressed with the cleanliness of the room and quality of the bedding and linens. Very clean and comfortable. Included breakfast featured hot and cold items including eggs, meat, fruit, yogurt pastries. Restaurant staff were so friendly and remembered us every morning. All staff were very pleasant. It's rare not to have some little problem or suggestion for improvement, but I really have nothing to complain about! Keep up the great work!

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank jewelsmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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819 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (119)
Date | Rating
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  • English first
  • French first
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English first
Edmonton, Canada
Level Contributor
761 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
Reviewed 8 January 2012

The hotel is fine. We have stayed here many times as it is close to the freeway. The beds are great and the rooms are clean. There were a couple of minor annoyances like the drawer in a bureau that wouldn't stay closed. There needs to be a night light in the bathroom but that was about all.

The resturant was not outstanding but it was satisfactory. The included breakfast was better than average at this property.

  • Stayed January 2012, travelled as a couple
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Helpful?
2 Thank woodmister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lloydminster, Canada
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 January 2012

Still a great place to stay, with western charm. Updated but kept the charm. Great place for large groups, with plenty of room to socialize. Breakfast was great as well.

Room Tip: Poolside is great with kids.
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  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank T K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 4 January 2012

We stayed here again for 2 days with some friends. We got adjoining poolside rooms and kids were more than satisfied.
The entire hotel is very clean! I love that! Love that the rooms are well looked after and always being tended to. Beds are comfortable and rooms are well appointed. We didn't notice it being loud between rooms either. And we left our doors open slightly at night. Our friends didn't even know that I had got up and showered in the morning.
We were a little disappointed in the breakfast this time though. Maybe it was because we got there later than normal and they were wrapping up the breakfast, but it wasn't what we have had before! We only ate there the first morning and found somewhere else to eat the second.
All in all though, it didn't turn me off of the hotel. I will definitely return to this hotel! And recommend it to anyone!

Room Tip: Pool side is awesome!!
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  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Canadianeh93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saskatchewan, Canada
Level Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 10 December 2011

Stayed here for a conference. Most attendees were staying here, so it was a hub of activity. This is certainly not 5*, but they are not overly expensive and cater to the kind of crowd that we had. The room was nice, but the rest of the hotel was in need of an upgrade/update. The lounge could have been better.

  • Stayed November 2011, travelled on business
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    • Location
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    • Cleanliness
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Helpful?
Thank speciba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Billings, Montana
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 December 2011

Have stayed here a couple of times. Was busy both times. Big property, with lots of vehcles in the lot when we were there. They were very good about letting us stay with our large, well-mannered dog. Clean, up-to-date room. Wi-fi worked better than average for hotel wi-fi. Convenient to interstate.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank bigskyroamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
airdrie
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 November 2011

We checked into the hotel staff were very friendly and service was fast. The rooms are clean and the beds and pillows are very comfy. When you arrive you are given breakfast vouchers for a hot buffet breakfast which is on from 6 am -10 am with a wide variety of hot and cold items with great friendly service. Locations is great it is close to the main roads and very easy access I would recommend this hotel.

Room Tip: King room with no adjoining family room and at the end of the hall
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  • Stayed October 2011, travelled with family
    • Value
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Helpful?
Thank aggieboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Heritage Inn

Property: Best Western Plus Heritage Inn
Address: 1700 Fox Farm Road, Great Falls, MT 59404-3324 (Formerly BEST WESTERN PLUS Heritage Inn)
Phone Number:
Region: United States > Montana > Great Falls
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Great Falls
#8 Family Hotel in Great Falls
#9 Business Hotel in Great Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Plus Heritage Inn 3*
Number of rooms: 231
Official Description (provided by the hotel):
We are the premier full service hotel in Great Falls MT. We look forward to providing you with an exceptional experience. ... more   less 
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Also Known As:
Best Western Plus Heritage Hotel Great Falls
Best Western Great Falls
Great Falls Best Western
Best Western Heritage Hotel

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