Expensive compared to other hotels in the area. Nice decor in lobby area annd hallways. staff are helpful and congenial. We were disappointed with the room and lack of good restaurants within walking distance. A few little changes to the room decor and amenities and this would get a 5 rating
We stayed at the Grand for 5 days with several friends to attend a wedding. It is a beautiful historic hotel right in the heart of downtown. It is not a new hotel. The lobby and breakfast room have been restored to the grandeur and charm of 100 years ago. It is being run more like a B&B.
The staff was very friendly and accommodating. We enjoyed the tasty breakfasts that we shared with friends in the lovely lobby. There were no youth soccer teams in sight. We plan to stay here again when we are in town.
Beautiful old historic hotel - the lobby is stunning and the staff are so awesome! Breakfast was good and the afternoon/evening cookies and popcorn are a fun treat. The rooms….well ours was fine. Listen it’s an old building and things can be quirky. It was clean but dated and we had views of walls out both windows.
For the rate we paid I was disappointed. I booked directly with the hotel - a few days ahead I was checking reviews on TripAdvisor and a MUCH cheaper rate popped up through Booking.com
So I went to the website to see if there was a lower rate - nope. So I emailed - no response. So I called and they adjusted my rate — but even at that adjusted rate I felt it was too much for the room we had. And having that hassle vs just getting a better rate directly left a bad taste in my mouth. And I really wonder if they would have put us in a nicer room had I not haggled about the rate - even though the reservation was for the exact same
Classification of room.
What a great gem in the downtown area of Kalispell.
We loved the convenience of shops, restaurants and a short drive to GNP.
The lobby was inviting with large windows looking out to streets and comfortable dining.
Baked cookies , popcorn and coffee were always available for snacking.
The continental breakfast was delicious and perfect way to start the day.
Rooms were adequately supplied, comfortable and very clean!
Staff was friendly and helpful from providing information and assisting with any requests.
Bed was comfy. Room was small but had everything we needed. Location was great, walk to many stores, restaurants and bars. Breakfast in morning was homemade and delicious. Service was great! It’s an old hotel that has been remodelled nicely
