I work in the hospitality and customer service industry, and the Wingate Missoula knows how to take care of their guests right up there with the best of them. The facilities were great, but we were most impressed with the staff, from the front desk manager to the housekeeping staff to the dining hall attendants. Every (EVERY) one of them took time out of whatever we were doing to greet us, make sure our needs were taken care of, make us feel welcome and appreciated.
The place was packed for the holiday weekend, too, yet I watched the staff still finding time to be welcoming, friendly and helpful to other guests.
The facilities are new and great; the breakfast is definitely several steps above most; kids were lovin' the pool; the mattress was excellent. But honest, the staff needs to write the book on how to do it. Each one of them could add their own chapter. Well done!More
- Free Wifi
- Free Parking