I've been staying at the Southgate Inn in Missoula Montana twice a year for the past ten years. I used to love staying there but can't recommend it and won't ever go back.
First of all their free wireless did not work which I have never had a problem with before or at any other motel I've stayed in.
But that is minor compared to the fact that they did not offer ice. Their ice machines were taken out of commission and there was nothing said about this as I checked in. Ridiculous. The counter monkey was totally uninterested in this situation. I don't expect the Ritz but the utter lack of this expected amenity is not something I will patornize in the future. And the fact they didn't warn me of this situation, (I wouldn't have checked in and would have went elsewhere) smacks of a customer rip off.
And the last straw was the fact that my room did not have cold water in the taps. So the shower was scalding. Are you kidding me? I've never heard of a hotel room that only offered hot water in the sink and shower.
$45 a night I expect more. And the poor service and lack of interest in my complaints has lost me as a future customer. I can not recommend this motel and when I go back to Missoula for future visits I will stay elsewhere.
- Official Description (provided by the hotel):
- We offer a Hot breakfast of Biscuits and Gravy; Waffles; Hot and Cold Cereal; fresh fruit, bread, bagels and cream cheese; Milk, juice, and coffee. We have an outside heated pool;Hot tub and Sauna. We are within walking distance to restaurants and a few shopping stores at the Southgate Crossing and Southgate Mall. ... more less
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- Also Known As:
- Rodeway Inn Missoula
- Missoula Rodeway Inn