The management, Teuila, Diana Zermeno and Michelle the Resort Director made this trip so much better than the last. We did have a few issues but they fixed them right away and gave us the best service I could ask for. I am used to really nice hotels and resorts so the first trip was a bit disappointing (see my review from this last summer here). This time made up for it for sure! The only sore point is Aimee front desk - extremely rude, condescending and did not want to help at all. She did everything she could to have me almost in tears or ready to strangle her. Not sure what that is about but I would avoid her if you can. Everyone else was great from Bell service, housekeeping, engineering, gift shop, buffet, casino, poker room, food service were all so nice and helpful. The only regret is I missed the spa this time (too much to do with family living there and my daughter's birthday) but next time I will schedule a treatment ahead as it is a fabulous looking spa. It's included in the resort fee too if you just want to use the amenities. The 2 managers and Michelle the Director really did the best they could to make sure we had a great little 3 day trip!! I'm glad we gave it another try! THANK YOU DIANA, TEUILA AND MICHELLE!! See you again soon!! Also, the Geneva and Tuscany Suites are so amazing. If you can get one of them do it!! It's so worth it. I'm hooked on them!
- Official Description (provided by the hotel):
- Green Valley Ranch Resort is unquestionably one of the finest Las Vegas casino resort hotels, equally exquisite both inside and out. Attending to guests with impeccable service, wealth of outstanding amenities, and expansive pools and gardens, Green Valley Ranch has become renowned as one of the top luxury resort hotels in Henderson, Las Vegas ... in the USA. Green Valley Ranch Resort has all that you require from Exquisite Accommodations, the ultimate in relaxation and rejuvenation at The Spa, Award-Winning Dining, Non-Stop Gaming Action, Entertainment for Everyone, Meeting & Events, to our The Backyard with incredible scenery, sand-bottom pool and laid-back vibe, not to mention a great selection of drinks. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity.ca, Ctrip TA, Cancelon, Evoline ltd and getaroom.com so you can book your Green Valley Ranch Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Green Valley Ranch Hotel Henderson
- Green Valley Resort
- Green Valley Hotel