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“Really pretty nice”

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Hyatt High Sierra Lodge
Ranked #2 of 5 Hotels in Incline Village
Calabasas, California
Level Contributor
85 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
“Really pretty nice”
Reviewed 18 April 2012

A few things to know. First, the Hyatt has several different hotels or condos or lodges in the vicinity. Trying to figure out exactly where this one is takes a bit of knoweldge. Coming from the road that goes parallel to the water, you have to pass the main hotel (the tall building). Take your next left, and then the entry is on your left.

Don't expect a massive Marriott style propery. There are not all that many buildings and units. And the "lobby" is quite tiny, but it serves the main purpose - to allow you to check in and out. If you want more than that, you'll walk over to the adjourning hotel, which has very nice common areas, restaurants, and a casino.

The units are assigned based on owner. Thus, if you are going through Interval International or something like that, it's not a random decision as to which unit you are assigned. If they are not full, you can work with the Hyatt folks to try to find a different unit. Note that the end units are about a 100 sq feet bigger. We were in one, and frankly we can't imagine it being comfortable without that extra space.

The units are nice. My wife wasn't in love with them, but I thought they were well-appointed. The beds were comfortable, the TVs modern plasmas, kitchen had new stainless steel appliances, and the blinds were very nice. The sleeper sofa had one of those more expensive, more modern futon-type mattress and was really comfy for our 7 year-old daughter. Overall, it has a rustic theme, and it works okay.

Biggest issue to us was the floor plan. Basically, it's a horseshoe, where the living room/dining room is on the bottom of the horseshoe, and the bedrooms on the end, with the bathrooms and kitchen in the middle of the horseshoe. The problem with this arrangement is the bedrooms share a common wall. Thus, you are going to hear what is going on in the other bedroom and vice versa. You can figure out why that can be a problem, particularly with parents in one bedroom and their children in the one sharing a wall.

The second biggest issue - the walls are very thin. I'm talking thin. Like suprised the ceiling didn't fall on us thin. You could hear everything happening in adjouring units, those above you and those below. Everything. My 16 year-old daughter heard the people below her um.....loving each other.

How thin? We are not exactly the most raucous of families, but we actually got a call from the hotel, indicating the people below us were complaining of noise. I inquired what noise, and they said stomping and loud conversations. I explained the family was playing Apples to Apples. The loud conversation was related to this simple, family card game and was honestly more laughter than conversation. The stomping? The kids at one point walked on the porch to play with the snow. I advised the hotel I would not instuct my kids that they cannot laugh and enjoy themselves in the snow.

Anyway, overall, Incline Village is near several ski areas and right on the water. We had a great time in Tahoe and the Hyatt was certainly comfortable and convenient. Just keep the noise down and bring ear plugs for the neighbors.....

  • Stayed April 2012, travelled with family
    • Value
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Helpful?
7 Thank marc f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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98 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Texas
Level Contributor
138 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 18 March 2012

Each unit is a 2 bed / 2 bath and has a wonderful, cozy feel - very homey. We chose to stay here during spring break for a ski trip with the kids. The Lodge is only minutes away from Diamond Peak, a great beginners ski resort and a few more minutes from another, Mt. Rose. The Lodge is also close to Hyatt Regency which has a casino & great restaurants! We will definitely be back!

  • Stayed March 2012, travelled with family
    • Value
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Helpful?
Thank seejules
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose, California
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 6 March 2012

Love the serenity of this place...In the summer the pool and beach are perfect and in the winter close to skiing. There is nighlife for a litle gambling, dining. For teenagers there is plenty to keep them busy here. Come every year and love it.

  • Stayed January 2012, travelled with family
    • Value
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Helpful?
3 Thank PAG89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 19 February 2012

Just stayed a week at this fabulous resort. Staff are very friendly and helpful, Travis on the front desk is exceptional.

Rooms: lovely alpine ski lodge feel to the rooms, only downsides, storage, there were 4 adults in our condo, not enough storage in kitchen, bathrooms or bedrooms. Would be a struggle to sleep 6. Had a few issues with the wifi, but only on our Apple devices, front desk transferred us to the tech support who sorted it for us (happened twice). Very efficient.

Make sure you use the pool facilities within the main hotel. Swim in / swim out, heated pool and spa tubs, perfect in winter :)

Great coffees and hot chocolate served in the lobby in the mornings. Great start to the day.

Skiers: Squaw Valley is about a 45 minute drive away and Alpine about 30, get the dual ticket to use both :)

Thank you for a lovely week!

  • Stayed February 2012
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank Serial_Shopper2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Concord, California
Level Contributor
77 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 7 February 2012

If you are looking for a great place to get away from the hustle and bustle of the South Shore, this is the place to be. The casino is close by, however, so you are not that far away if you need a gaming fix. Raleys is 5 minutes away to stock up on groceries. Rivals my favorite place in Tahoe as a close second to enjoy the lake and all it has to offer. Book two trips - one for South Lake Tahoe at Grand Residence Club and second getaway to the Hyatt High Sierra, tough to beat this combination for both South and North Lake Tahoe.

  • Stayed February 2012, travelled on business
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    • Service
Helpful?
1 Thank Jimbokli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 January 2012

Awesome place to get away from it all. Excellent staff, awesome rooms, and very centrally located. Perfect place to go when headed to the Tahoe area. Will definitely stay again!

  • Stayed December 2011, travelled as a couple
    • Value
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Helpful?
2 Thank meyersb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 9 November 2011

We just returned from the Hyatt High Sierra Lodge in Incline Village. We had a great week with everything from summer weather to snow! We stayed from the end of October into the first week of November and since this is the shoulder season, it was extremely quiet which is what we were looking for. The location is great, right next door to the Hyatt Regency and across the street from the Lake.
All the units are 2 bedrooms. We stayed in building 5 on the third (top) floor. For privacy this was a good location and of course we never heard any neighbors. The only down side of the top floor is there is no overhang over the balcony so in the event of rain or snow, you have no protection if you go out there. We overlooked lots of trees and the dog park was behind the trees. Incline Creek runs a few feet away so we could hear the sound of rushing water from our balcony. We were not overly bothered by the noise from the park, we heard a few dogs and a soccer game but it was not a problem. You cannot see Lake Tahoe from here.
The unit itself was very nice overall. The décor is mountain rustic but done nicely. The kitchen is well stocked and we had a wood block full of sharp knives including steak knives, which is unusual for a timeshare. There was also a garbage disposal which also is unusual in timeshares. Since we did a lot of cooking in, we appreciated these extra touches. There is a coffee maker, blender and a salt/pepper grinder. When we checked in the refrigerator was not on so we had to call maintenance and it took overnight to really get cold. The other issue was the living room TV remote. We could not figure out how to change channels and finally called and found out that there should be 2 remotes, one for the TV and one for the DVD player. So make sure you get both! The oddest part of the unit was the small size of the bedrooms. In the master bedroom you could barely walk around the bed, there was so little clearance. Also, the Jacuzzi tub in the master bedroom is a single person tub so if you are hoping to have a romantic tub for 2, think again! The internet was intermittent but is free! We were able to get on-line enough to check e-mail.
The living room has a huge gas fireplace which puts out a lot of heat. Our unit stayed really warm all week even though it snowed. We think perhaps being on the top floor we received heat rising from the lower units. We never even turned our heater on the whole week and we had temperatures down to 11 degrees at night outside.
There are 4 gas grills down by the pool and clubhouse. You have to reserve one in advance and they go down and fire it up for you so that when you get there to grill it is all heated up. Nice! You also need to go to the front desk to get the pool table balls and also have the firepit turned on. We found a bocce ball court also nearby, it might have been on the hotel property but the balls were there so we played a few games.
The first few days were beautiful and warm and we were able to hike and picnic by the lake. On Tuesday the temperature dropped 30 degrees! By Thursday it was snowing. So if you travel up in the Sierras, be prepared for any weather! We had no trouble with the roads but one night we saw that chains were required over the summit.
The casino is literally 3 minutes away across the parking lot and there is a row of restaurants right across the street so we never had to drive anywhere at night, really convenient. We ate at the Cutthroat Saloon at the Hyatt a few times and the food was very good and service was fine. The Sierra Café is currently closed for remodeling. Our waiter told us the hotel was only at 20% capacity that week so everything was very quiet and un-crowded. A great time to go if you just want to relax. If you want to ski or have warm weather activities, then you will need to visit in summer or winter instead. We found fall to be beautiful with the aspens turning colors. We will be back!

  • Stayed November 2011, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank californiadeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt High Sierra Lodge

Property: Hyatt High Sierra Lodge
Address: 989 Incline Way, Incline Village, NV 89451-9528
Region: United States > Nevada > Lake Tahoe (Nevada) > Incline Village
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 5 Hotels in Incline Village
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt High Sierra Lodge 3*
Number of rooms: 60
Reservation Options:
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Also Known As:
Hyatt High Sierra Hotel Incline Village
Hyatt Incline Village
Incline Village Hyatt
Hyatt High Sierra Lodge Incline Village, Lake Tahoe (Nevada)

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