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“Make sure you get the right room”

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Mandarin Oriental, Las Vegas
Ranked #3 of 262 Hotels in Las Vegas
Certificate of Excellence
GreenLeadersGold level
Twin Cities
Level 6 Contributor
222 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
“Make sure you get the right room”
Reviewed 7 March 2012

We stayed at the Mandarin last summer and it was outstanding. This time we had a strip view suite and it wasn't the quiet oasis in Vegas we liked last time. The strip view suite on the 14th floor is noisy late into the night due to Las Vegas Blvd. Nothing the hotel can do about this, but the sound of music, cars, and motorcycles really impacted our sleep. The strip view suites are also smaller than the cityscape suites which overlook the Aria/City Center (and those are quiet). So save the $$ and avoid the strip view suites, go with the cityscape suites which are also larger. The staff was friendly but there were some issues during our stay. Even the best hotels will have minor issues, so I'm not going into them. But the Mandarin does compete with the cheaper Wynn Encore, so they really need to execute as the Encore is also very nice.

Room Tip: Avoid the strip view rooms or at the very least get a room as high as possible. Las Vegas Blvd is n...
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  • Stayed March 2012, travelled as a couple
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7 Thank dave9956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Fort Myers, Florida
Level 6 Contributor
91 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 7 March 2012

I stayed three nights at this hotel and had a fantastic experience. It's tucked away on the Strip, close to the action, yet quiet and serene. Non smoking and no casino, but close to the casinos and the bustle of the strip. We had a delicious breakfast and lunch at the cafe, delightful spa treatments in their beautiful facility, used the excellent gym and took a couple of very good exercise classes. My room was so beautiful, quiet and comfortable. What makes this a great hotel is the first class service we received from the bellmen, the waiters and waitresses, the front desk, spa personnel and concierges. Highly recommend and will definitely stay there when I return.

Took the sunset helicopter tour to the Grand Canyon recommended by the concierge and it was terrific! He also booked tickets for us to two very entertaining shows: Terry Fator and Cirque de Soleil "O" show.

Room Tip: The upper floors have better views of the strip. I was on the 5th floor and was very happy with my...
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  • Stayed February 2012, travelled with friends
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Helpful?
1 Thank FondofTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oxford
Level 4 Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 7 March 2012

Stayed here for a week and had the most amazing time, great location.Staff went out of their way to be pleasant and very friendly, room was exeptional very large room with a great strip view and the best bed.Pure Luxury, would have loved to have tried the Spa here but the prices were way off the chart $600 for a massage?! a shame as the other hotels offered reasonably priced spa's so used others instead.It was nice to come home here after seeing the sights, the bath with the tv in the bathroom mirror was great to relax in after walking around the strip.
The area around the hotel was also great, The Aria next door was amazing too

Room Tip: its got to be a strip view
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  • Stayed March 2012, travelled as a couple
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Thank sammygee76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beaverton, Oregon
Level 4 Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 March 2012

We spent a long weekend at the Mandarin Oriental. It is ingeneously located on the strip, but with an entrance that doesn't invite casual street traffic, making it immediately a place apart from the usual chaos of Las Vegas. The hotel itself is wonderful from the facilities to the spectacular service. Everyone we encountered was friendly and went out of their way to be helpful. The spa is in a class by itself. If you are looking for a typical Vegas experience, you may be happier elsewhere, but if you want to be pampered while staying near the action you can't do better than this.

  • Stayed February 2012, travelled as a couple
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Thank Tom E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 March 2012

A perfect getaway from all the Vegas hussel and bussel. Romantic, luxurious, convenient, boutique type hotel - definitely one of the top places to stay in Vegas. If you love the crazy casinos in your lobby the Mandarin is not for you. If you like to be pampered and enjoy a rejuvenating vacation - this is the oasis for you!

  • Stayed March 2012
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Helpful?
Thank SeeallAM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 March 2012

I satyed here with my family, and it was one of the most beautiful hotels I've ever seen, it was boiling, but there was such an amazing crystal blue pool on the top. The food was execuizite, and I hope to stay here again in the future

  • Stayed July 2011, travelled with family
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Helpful?
1 Thank HongTravelsKong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York, NY
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 5 March 2012

I did a 4 night stay at MO Las Vegas (in late Wednesday, out Sunday) on a trip with friends and I was distinctly underwhelmed. The trip started out with one of the high points as you get to check in without having to wait in the long lines that come standard at the big casino resorts. But from there on I found a lot of things to be annoyed about with the Mandarin. Lets start with the most important - I was really unimpressed by the bedding and the temperature controls in the room. This isn't a problem I have often, and its not a Control 4 issue because I've stayed at Aria multiple times and know how to work Control 4, but I found myself frequently getting overheated during the night. After having housekeeping fiddle with the blankets I finally found a setup that worked for me on night number 4. It wasn't ideal.
I was very surprised to find that the TripAdvisor reviewers who complained about noise levels in the room were spot on. Noise in the hallways was very easy to hear in the room, its quite shocking for a 2 year old Mandarin property.
I found the elevator system, where you had to change at either the 23rd floor Sky Lobby or the 3rd floor, to be a real pain in the neck.
The in-hotel services were not impressive to me. Very few services are complimentary - whereas you can get your suits pressed for free at the Skylofts (if you want to compare this place to the top hotels in Vegas), its a full $36 at Mandarin. MoZen Bistro was frankly poor when I had brunch there, I wouldn't have taken it over any quality Vegas 24-hour restaurant. I've eaten at Twist in the past and thats a world-class fine dining experience but there's no need to stay at the Mandarin to appreciate that restaurant.
Finally, the Mandarin lacked the personal touch that a real service-oriented boutique hotel has. Its a bit of a silly complaint on the one hand, and it is to be expected in a hotel of this size, but frankly you pay a premium to get that and I didn't feel it.
On the positive side I was quite impressed with the Mandarin Spa. The Concierge was quite good though there was often a wait as there were only 1 or 2 concierges for a 20 floor hotel. The room itself was generally nice and the view in our Strip View room was definitely impressive.
Many of the reviews of Mandarin on this site are written by non-gamers. I was in town for a gambling trip with friends and Mandarin also fell short on that front. I thought that it would be fairly convenient to go to Aria to play but while the hotel is quite close as the crow flies, once you take two elevators, climb a tall staircase and then get in on the far side of the Aria and have to hike all the way across the casino floor to get to the good tables you realize its a lot less convenient than staying at Aria itself.
I would not recommend this hotel for people coming to Vegas for a gambling trip, and I thought it was generally underwhelming across the board.

Room Tip: Book in advance to get their specials - the 'luxury breaks" package gave me a $75/night roo...
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  • Stayed February 2012, travelled with friends
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    • Rooms
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    • Service
Helpful?
4 Thank bookeranddax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mandarin Oriental, Las Vegas

Property: Mandarin Oriental, Las Vegas
Address: 3752 Las Vegas Boulevard South, Las Vegas, NV 89158-4382
Phone Number:
Region: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Las Vegas
#1 Business Hotel in Las Vegas
#2 Family Hotel in Las Vegas
#3 Luxury Hotel in Las Vegas
#3 Spa Hotel in Las Vegas
#4 Green Hotel in Las Vegas
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Mandarin Oriental, Las Vegas 5*
Number of rooms: 392
Official Description (provided by the hotel):
Mandarin Oriental, Las Vegas is one of only eight triple Forbes Five-Star hotels in the United States and is the only hotel in Las Vegas with Five-Star recognition for the hotel, Twist by Pierre Gagnaire restaurant and The Spa. A sophisticated sanctuary of modern elegance prominently situated at the entrance of ARIA Resort & Casino, Mandarin Oriental has made its mark as the ultimate urban resort destination in the heart of the Las Vegas Strip. Designed entirely by interior designer Adam D. Tihany and architecture firm Kohn Pedersen Fox, Mandarin Oriental brings to Las Vegas a new standard of style with stunning suites, captivating architectural design, unique restaurant and bar venues, and the legendary hospitality of Mandarin Oriental. ... more   less 
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Also Known As:
Mandarin Oriental, Las Vegas Hotel Las Vegas

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