I hadn't ordered from them in awhile and decided to give them another try because they used to be great and hoped they had worked out their problems from the last few times.
Ordered some wings and a salad.
About 5 minutes after I ordered, they called me back and said, "We don't deliver out there anymore." Fine.
Yet, a few minutes after that, I get an email saying they charged my card for the order anyway.
I called back and talked to the manager. He told me I'd get a refund in 3 to 5 days. When I said I needed that money to order food tonight, he said, "Too bad."
If they had ANY customer service skills AT ALL and actually CARED about their customers, they would have delivered the food they charged me for....and they certainly wouldn't have said "too bad" when I told them I had no money for food after they charged me.
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