We spent time in this rental during the Thanksgiving holiday and were very pleased with the overall location and the spaciousness of the home. However we did not have access to the garage and the home was very dusty and dirty in certain areas which resulted in me needing to clean before we could unpack. We contacted the PM to inform him that if he was paying for housekeeping they weren't doing a good job however he wasn't so receptive to the news and was a tad bit rude about me informing him of the conditions stating we could go find another property if we wanted. Then, we had thanksgiving dinner with our family and he called at 1:00 am in the morning to say that he had received a complaint from the neighbors which we aren't sure why because everyone was gone by 9:00 pm. I informed him that we are an elderly couple and were having thanksgiving dinner with our family and didn't receive any complaints from anyone and am not sure why he felt the need to call us at that time of the morning as we were in the bed. He then stated he was going to come over to inspect the property which we were fine with because again nothing happened other than dinner. He did send someone over the next day I guess to verify that we were an elderly couple and that we weren't having a party as the person never entered the property to inspect ( we left the house in better shape than when arrived because the PM sent a text to me to tell me so). We are home owners who like to travel and during the thanksgiving week we usually will have dinner with our family on thanksgiving and have been doing this for years. And in my 10 years of renting vacation rentals this was by far the worst experience we had and will not be renting this property again and hope to avoid dealing with this property manager in the near future.
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