With all the ranting and raving about the Aria we decided to "change it up" and stay there for the Pres Day holiday weekend. Yes, the rooms were very nice..new, BEAUTIFUL views of the strip, (which we paid extra)...stayed on the 30th floor.(as other reviews, ask for highest room). nice...close to the elevator so very convenient....and all the updated amentities. Nice having two sinks in bathroom...a different bathroom with shower and tub combo (separate) but in one enclosure. Pictures on website are accurate of what you'll get. Nice electronic upgrades, however find that in many 4 star hotels/resorts (my understanding is that this is a 5 star). Downsides... it felt like the "snack box" and refrig were "in your face". Snack box took up a good part of counter space and they must have many people who "dispute" charges on their bill since at check in they give you a "warning" that refrig is very sensitive and you'll be charged. BUT, if you have a problem call immediately and they'll adjust bill. ...Not exactly a good first impression. ...Not enough outlets. If you use electronics, need phone/other chargers and bathroom applicances there are two outlets in bath and two at desk...limited. Housekeeping is late...as in most hotels in Vegas..our first night was after 7 pm. ..and then they did not replenish shampoo, shower gel, etc, no wash clothes and 3 not 4 bath towels. Had to call housekeeping the next day..which was remedied, however for a 5 star hotel should not happen. Overall the room, lobby, casino, etc. were nice, however you never got the feeling of being appreciated or happy that you were staying at the ARIA. The young gentleman, Paul, who checked us in was nice, but other than that you never really had any interaction with employees or if you did, (such as the personnel that monitored those getting on the elevators) they were not what I would consider "top notch". Also, for a top of the line hotel and spa, I felt the shampoos, conditioners, etc. were far from "spa quality" and the toliet tissue seemed like it was meant for a truck stop instead...guess they pride themselves in being "green" but I didn't think that meant "cheap".
Overall, I think if you can get a room for a 3 or 4 star price, go for it. But if you have to pay a 5 star price I think there are better values for your money.
- Official Description (provided by the hotel):
- ARIA Resort & Casino is a AAA Five Diamond Award winning resort which offers you the best in accommodations, gaming, dining and entertainment. Check out the newest place to see and be seen on the Las Vegas Strip. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com and Expedia so you can book your ARIA Resort & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Aria Resort And Casino