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“Not impressive with housekeeping.”

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ARIA Resort & Casino
Ranked #14 of 264 Hotels in Las Vegas
Certificate of Excellence
GreenLeadersPlatinum level
Silver Spring, Maryland
Level Contributor
139 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Not impressive with housekeeping.”
Reviewed 26 February 2012

We stayed from Thursday to Sunday. Our romm was never cleaned, despite us calling numerous times. Finally, on Saturday night at 11:15 pm, someone came to clean the room. We were sleeping The hotel was understanding and did comp us one night which was appreciated. But, one should assume that rooms get cleaned daily and without asking. Other than that, the hotel is good. Nice pool but only open until 4 during the winter which is understanding. The buffet was very good. Front desk staff were very accommodating when I asked why our room hadn't been cleaned and mad up. Good shops and great location. Probably would stay again since hotel was accommodating regarding their housekeeping issues

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Scott B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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23,182 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (5,284)
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Knoxville, Tennessee
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 February 2012

Great accommodations, convenient, very clean. The beds are extremely comfortable and the room was very large and spacious. Everyone was very friendly. The "Buffet" was very very good and I would recommend to anyone! We say Viva Elvis and this was so convenient since the show was at the Aria. We stayed February 17-20, 2012 and enjoyed it tremendously. Couldn't have been any better for our first visit to Vegas! Convenient pick up and drop off for tour buses too. So organized!!!

Room Tip: I can't imagine that any room would be bad!
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Debbie20092012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Cruces, New Mexico
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 26 February 2012

Everything about this hotel shines...literally and figuratively. The staff were very attentive and pleasant. It was our anniversary and we were treated to a lovely room on the 51st floor and received chocolate covered strawberries and coconut bars as a 'congratulations'. The room was very clean and well appointed. Love the shampoo! The whole weekend was just fabulous! We are non-smokers and are usually bothered by the smoke in casinos; but here, the ventilation system is amazing--very very little smokiness.

Room Tip: as high as possible
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  • Stayed February 2012, travelled as a couple
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Helpful?
2 Thank SoCalOma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 February 2012

Aria is by far the best hotel and casino on the strip. The rooms are amazing and the atmosphere is fun.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Estebon68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fernandina Beach, Florida
Level Contributor
46 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 26 February 2012

Very mixed review and indifferent stay.

Valet was a joke. No signage or direction- no one there to even greet you. If you want something done right, do it yourself and self-park.

Our room had a nice view of the condos across the way...

The rooms are nice but have way too much technology. One wrong push of a button and everything shuts off. Way too many button clicks to get something to come on or work, expecially the TV. Also, some of the outlets were wired backwards so pressing one button would turn something else on/off. The best thing about the rooms is the bedding- incredible.

For the massive resort fee charged, you would think in-room coffee service would be provided. Ah... no. And they hit you with this honor bar fridge and snacks which take up a majority of the counter space.

The service/hospitality of the staff was the worst part of our stay. It is what I would find at a AAA one-diamond resort. The front desk was abrupt and curt at check-in. The only thing the clerk seemed enthusiatic in telling us about the resort was to be careful when opening the fridge for the honor bar, as incorrect charges could take place. Gee... thanks. And actually that was the ONLY thing the clerk told us about the resort.

Of course, everything is expensive and IMO extremely overpriced for the value. They like to cater to the conventions/meetings, as they are a captive audience and they can suck the life out of them with $5 bottled water and coffee.

We were also barged in on by the "honor bar monitor" at 5 PM without a knock or warning (my bad for not pressing the DND sign button). However, our 1/2 naked requests from our bed to leave were ignored so I had to get up and escort her out. Maybe she wanted to watch... who knows. A call to the front desk "manager" yielded no resolution and the issue still remains unresolved.

If you want BJ dealt out of a shoe, you will only find $50 tables or higher at night. You may find $25 during the day.

If this is AAA's idea of a 5-diamond rating then their rating system is seriously flawed.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank runningman5k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterbury, Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 February 2012

I have been to Vegas several times, averaging 2 to 3 times a year. I have also stayed at most of the resorts on the strip. I recently stayed at the Aria ( for the 3rd time), I was able to get a CORNER SUITE. The room was spacious, beautiful and clean. The beds are to die for. The restaurants top notch. The staff was also great. The morning I cxhecked out, I went to the Concierge to print my boarding pass. There ws a large convention apparently checking out at the same time as me. The lines were long as would be, when checking out 2300 people. So I asked the concierge if checkout was possible through the players' club. She made a couple of phone calls and I was all set. he took the time so I didn't have gto. LOVE THIS PLACE !!!

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CtRJPRN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
69 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 25 February 2012

My husband and i stayed at the Aria for 5 nights and we enjoyed our stay. When we arrived, the hotel was booked to capacity. We got a complimentary upgrade to the Sky suites and everything was great.

The first night i noticed it was a smoke optional room and we are non-smokers. I called the front desk and they offered to clean out the room which they did. The staff were professional and courteous. The views overlooking the strip, the high tech electronic control (operates your TV, blinds and sheers with a touch of a button), very comfortable mattress, great service) - we had nothing but compliments.

It is one of the newer hotels, modern with an option of valet or self-parking (Vdara and Mandarin Oriental, for instance, only have valet). I highly recommend it. We would stay there again.

Room Tip: The sky suites are great!
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Damaris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about ARIA Resort & Casino

Property: ARIA Resort & Casino
Address: 3730 Las Vegas Boulevard South, Las Vegas, NV 89158-4300
Phone Number:
Region: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Las Vegas
#6 Casino Hotel in Las Vegas
#7 Family Hotel in Las Vegas
#11 Luxury Hotel in Las Vegas
#11 Spa Hotel in Las Vegas
#11 Romantic Hotel in Las Vegas
#11 Business Hotel in Las Vegas
Price Range (Based on Average Rates): $$
Hotel Class:5 star — ARIA Resort & Casino 5*
Number of rooms: 4004
Official Description (provided by the hotel):
ARIA Resort & Casino is a AAA Five Diamond Award winning resort which offers you the best in accommodations, gaming, dining and entertainment. Check out the newest place to see and be seen on the Las Vegas Strip. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with MGM Resorts International, Hotels.com, Expedia, Priceline, Booking.com, TripOnline SA, Travelocity.ca, Cancelon, HotelQuickly, Evoline ltd and HotelsClick so you can book your ARIA Resort & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Aria Resort And Casino

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