Check in was great, hotel fine. We had one suitcase we took to the room ourselves. Went out for a bit, came back to suite, or suitcase was gone! Apparently they (hotel) took it from our room and sent it home with another guest. Staff was not helpful and showed no compassion.
Been 2 days now still no luggage, suppose to arrive today. We'll see. Comping us our stay + 500 cash. Not enough in my opinion but wife is happy, oh well! Did I mention our room was comped to begin with?? Never staying here again!More