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“Star of the Desert!” 5 of 5 bubbles
Review of Primm Valley Resort & Casino

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Primm Valley Resort & Casino
Ranked #1 of 3 Hotels in Primm
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Star of the Desert!”
5 of 5 bubbles Reviewed 5 February 2012

Primm Valley Resort was great! From the friendliness of the staff, to the cleanliness of the room. This place pleasantly shocked me, I have stayed here many times over the years. When I returned I noticed how good everything looked, the buffet is small by Vegas standards but it is clean and presented better than most. The rooms look great.....guest be respectful, help keep them nice. I appreciated the appearance of the room and the comfy beds, very chic. I made two request when I arrived and staff members responded and completed the task within 10 minutes. The events they offer to club members are great, what a deal. The staff members seem to hit the nail on the head when it comes to customer service. When was the last time you were treated like you were appreciated and mattered to a company? For me it was February 2012 and it was at the Primm Valley Resort. Dont't for get to try Ayala's restaurant at Buffalo Bill's, I think the entire staff welcomed us and asked about the food, which is excellent, I mean some of the best Mexican food around, large portions, fresh and delicious. Awesome, just wish I had left room for dessert!

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jeff F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Primm_Valley, General Manager at Primm Valley Resort & Casino, responded to this review, 8 February 2012
Dear Jeff F.,

Thank you for your recent review. We will be sure to share your comments with our staff. If there is anything that we can do before your next visit please reach out to us.

Best,
Kenji Hall
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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707 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (197)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Covina, California
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 27 January 2012

The room was renovated, modern, clean and we had one with a beautiful view. The cafe personnel very friendly and we had fast service. We also had dinner at the GP steakhouse and the food was excellent. The Casino was not crowded at all. Casino is attached to the mall, we got some excellent bargains. The mall is a mile long so we took some long walks in between lunch and playing bingo. The staff at Primm Valley was approachable and very pleasent. When visiting this Casino you do not have to drive your car around, you can use the monorail or the shuttle. Very satisfied.

Room Tip: Rooms in the middle of the hallway have better views.
See more room tips
  • Stayed January 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ercovina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Primm_Valley, General Manager at Primm Valley Resort & Casino, responded to this review, 29 January 2012
Dear ercovina,

We are delighted that you enjoyed the new rooms and that our staff was helpful. We hope that you come back and visit us again soon. If there is anything that we can do before your next visit please reach out to us.

Best,
Kenji Hall
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hesperia, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 January 2012

Had a great time... didn;t win anything, but we mostly went for the Engelbert Humperdinck show. The rooms have been beautifully upgraded as well as the casinos at Primm and Whiskey Petes. The staff is very friendly and helpful with whatever your needs are. I will continue to go back when I can.

Room Tip: If you are a non smoker, ask for a room at the lower floor at Primm.. the smoke from the casino and...
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Patsy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Primm_Valley, General Manager at Primm Valley Resort & Casino, responded to this review, 26 January 2012
Dear Patsy H.

We are glad that you enjoyed the concert and your visit. Please let us know if there is anything that we can do before your next visit.

Best,
Kenji Hall
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wildomar, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 13 January 2012

We really like Primm. The offers are good, the buffet and cafe are very good. The mall is exceptional, and the food court has a nice variety. They have a good variety of card games and a lot of fun penny slot machines. The rooms are clean and comfortable. Mulligans Pub is the best place to sit, have a drink, and play video poker. The juke bax has a great variety of tunes. Not a whole lot of wins this stay, maybe next time. A fun place to stay and play.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Eva M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Primm_Valley, General Manager at Primm Valley Resort & Casino, responded to this review, 4 December 2012
Dear Eva M,

Thank you for your review. We hope to see you again soon.

Thank you,
Kenji Hall
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Big Bear City
Level Contributor
4 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 13 January 2012

Clean, nice, rooms with friendly staff. We love the attached mall for shopping & a good variety of slots. I wish the monorail ran midweek because it is easier to spend time at the other casinos. I like the fact that the casinos are not crowded mid-week but some of the food services are also closed. We try to go as often as we can & would recommend this resort to everyone. We made reservations for next month.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jebigbear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Primm_Valley, General Manager at Primm Valley Resort & Casino, responded to this review, 15 January 2012
Dear jebigbear,

Thank you for your review and recommendation of our property to all of your friends. We are looking forward to your next stay with us.

Best,
Kenji Hall
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 12 January 2012

Very nice property with lots to do - a great spa, outlet shopping, good stage shows and of course gaming! We go to Primm every few months for a long weekend. The rooms are nice and comfortable, the restaurants are good and seldom crowded. And the Outlet Mall is so convenient, with a great variety of stores. We won a little in the casino and went directly to the mall to make sure we came home with some of the winnings! Fun!!

  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Joanne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Primm_Valley, General Manager at Primm Valley Resort & Casino, responded to this review, 15 January 2012
Dear Joanne W.,

We are very happy that you enjoyed your stay with us. Please let us know if there is anything that we can do before your next visit.

Best,
Kenji Hall
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 12 January 2012

We stayed Sunday and Monday night. It was like a ghost-town. Walking down the hallways to go to our room, was completely empty. There was hardly anyone at the slots. The buffet during the week is not open for breakfast. The tram going to Buffalo Bills, was closed during our stay. There were more blackjack dealers than customers. However, on a good note...Fast service on our drinks, excellent service at the restaurants, plus we won some money to take home. The room was very nice, and the bed was excellent. The room had a nice flat screen TV. The room was very clean. The dinner buffet with Prime Rib was very good, which I may add, I had won the 2 free buffets. I would go back again, as we do not lookfor a party atmosphere while gambling. Plus, the minimum wagers on gambling are low if you want it.
The outlet mall was adjacement to the hotel. I walked around the mall around 10 AM, I think I was the only one there till 11:30 AM The majority of outlet mall prices seemed like regular prices.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank rhorbacker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Primm_Valley, General Manager at Primm Valley Resort & Casino, responded to this review, 15 January 2012
Dear rhorbacker,

Thanks for your recent review of Primm. We are glad that you enjoyed the room and the buffet. Please let us know if there is anything that we can improve upon before your next visit. Thank you and we hope to see you soon.

Best,
Kenji Hall
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Primm Valley Resort & Casino

Property: Primm Valley Resort & Casino
Address: 31900 South Las Vegas Boulevard, I-15 S. (California Nevada Border), Primm, NV 89019
Region: United States > Nevada > Primm
Amenities:
Casino and Gambling Free Parking Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Primm
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Primm Valley Resort & Casino 2.5*
Number of rooms: 624
Official Description (provided by the hotel):
Primm Valley ResortJust a step away from Las Vegas, we offer Country Club atmosphere and hot gaming action combined with our fabulous spa and award-winning GP’s Steakhouse. Relax at the all-new Primm Valley Resort. ... more   less 
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Also Known As:
Primm Valley Hotel Primm
Primm Valley Resort And Casino
Primm Valley Resort & Casino Nevada

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