This was our first trip to the resort. In many ways we loved it, but were quite disappointed that the year-round outdoor pool was closed for maintenance. I understand that this is theoretically a slow season, but no where was this mentioned on the website, nor was it mentioned when I called the hotel to make reservations THAT morning. Nor did the check-in staff tell us; we got to discover that on our own from a sign on the pool walkway. We talked to several other guests who also were not made aware of the pool closure--how wise was that to schedule during school vacation week? When we told the front desk of our disappointment, all we got was an apology and that we were not the only people who had complained. When I asked how to reach the manager, I was told to call the switchboard (I will be doing that now that we are home.) We dropped a lot of money on this stay, and wish that the management would respect us as customers.
- Official Description (provided by the hotel):
- The four-diamond Omni Mount Washington Resort in Bretton Woods, New Hampshire offers a year-round escape just 2½ hours from Boston in NH’s majestic White Mountains! Enjoy a full-service spa, year-round canopy tour, alpine and nordic skiing at Bretton Woods, the 18-hole restored Donald Ross golf course and a wealth of indoor and outdoor pastimes. Come discover our recent $60 million renovation, fine and casual dining, endless recreational pursuits and breathtaking scenery. Grand Hotel, cozy Inn, modern Lodge and convenient Townhomes available. ... more less
- Reservation Options:
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- Also Known As:
- Omni Mount Washington Hotel Bretton Woods
- Mt Washington Hotel Nh
- Hotel Mount Washington
- Omni Mount Washington Resort New Hampshire/Bretton Woods