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Reviews (491)
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All reviewsnew hampshirebest westernswafflesroom was cleanexercise roomsmall kitchenettegood sizesausagebreakfast staffbreakfast itemsenjoyable staytop floornice poolgood nights sleepnascar racepool and hot tubrefrigerator and microwave
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Reviewed January 8, 2018

Not satisfied for the price I paid, I could have stayed at a nicer hotel for almost the same amount of money, they had water leaks and damage floors were wet and dirty, the room was freezing. Just not a happy customer.

  • Stayed: January 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank G5457PGelizabethb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWConcordNH, Front Office Manager at Best Western Concord Inn & Suites, responded to this reviewResponded January 9, 2018

We are very sorry to hear that you were not satisfied with your experience at our property. The water leaks were the result of another guest flooding their bathroom and we apologize that it affected your stay negatively. As for your comment about the heat, I believe you are correct and that we should heat up the rooms upon a guest's arrival. I apologize that this was not done. We would be happy to discuss things further with you via phone call. Thank you.

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Reviewed January 7, 2018

Stayed for 9
days over Christmas at this hotel, Parking was free and plentiful, and snow plough kept it free of snow. Check in was quick and we got a room on the top floor as requested. Room was clean and after requesting a regular sheet and towel change, was OK.
Breakfast included hot and cold items, waffles , bacon , sausage and scrambled egg, although after a few days got repetitive.
No problems, would stay again.

Room Tip: Top floor away from ice machine and elevators.
  • Stayed: December 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank geebee2546
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWConcordNH, Front Office Manager at Best Western Concord Inn & Suites, responded to this reviewResponded January 18, 2018

Thank you very much for your kind words and we are so glad that you enjoyed your stay with us!

Max

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Reviewed January 6, 2018

The Best Western has very reasonable rates and a great staff to assist you. The rooms are spacious and clean with great amenities. Highly recommended! Great location to downtown Concord as well. I did not use some of the facilities, but they have a wonderful selection to choose from as well.

  • Stayed: January 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Nicholas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWConcordNH, Front Office Manager at Best Western Concord Inn & Suites, responded to this reviewResponded January 18, 2018

We are so glad that you enjoyed your stay with us. We are very lucky to have such a convenient location and great staff and we are glad they could help you out! We hope to see you again in the future.

Max

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Reviewed January 1, 2018

Very close and convenient to Hwy 93 and not far from the Manchester airport, this hotel provided everything needed for a night on the road. The room was comfortable and clean, and the staff was cheerful and willing to help. The breakfast included with the room offered several good choices, and tea and other snacks were available at other times of the day. The hotel has a swimming pool, exercise room, and internet access in the rooms and on public computers. Hair dryer, iron and ironing board, fridge, and other amenities are in the rooms. Parking is free.

  • Stayed: August 2017, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank F S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWConcordNH, Front Office Manager at Best Western Concord Inn & Suites, responded to this reviewResponded January 18, 2018

We thank you very much for the kind comments about our property. We are so happy that you enjoyed you stay. We would be happy to accommodate you again anytime you are in the area. We appreciate your business. Thank you!

Max

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Reviewed January 1, 2018

This hotel is just the place you want to be when you have children and want a pool. The staff is thoughtful and efficient before you realize what you need.....like information on area restaurants or places to see during your stay. After ski hot tub is a huge benefit as you watch your children swim in the pool and the beds are so comfortable. Sometimes you just feel like eating in the room which the microwave and small refrigerator are just perfect! for. Enjoy! this place is the BEST!!!! .

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank craiga2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWConcordNH, Front Office Manager at Best Western Concord Inn & Suites, responded to this reviewResponded January 28, 2018

Thank you for your kind review of our property. We are very glad to hear that you enjoyed your stay. We hope to see you again!

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