I have stayed here three times for a total length of around 120 nights over the past couple of years. The top feature of this hotel is the front desk staff who are very friendly and usually pretty helpful. The rooms are clean and comfortable and there is adequate parking. The location is perfect for me - it is close to a mall and grocery stores, and only 10 minutes or so to downtown. The daily breakfast has a lot to choose from and is worth eating. The dinners 4 nights a week are sometimes edible.
As others have said the HVAC is a bit noisy, they allow animals which sometimes bark, and very occasionally the brewery next door has loud concerts that go on till around 11pm on a Friday or Saturday night. In spite of all that, it is still a reasonably quiet hotel and I have never been too bothered by noise.
The gym is pretty much useless. The two treadmills are old and in such poor condition that they are nearly unusable. There are no free weights and the weight machine thing is in nearly as bad of shape as the cardio equipment. On the plus side the streets around the hotel offer a pretty decent 2-4 mile loop for running when weather permits.
On my last stay I came back to the hotel from work around 6pm and found the door to my room propped open. There were no housekeepers or maintenance staff inside. Presumably they forgot to close the door when they left hours earlier. Being a long term guest I had a lot of my personal belongings there - two laptops, an iPod, expensive luggage, etc. I found it totally unacceptable that they would leave my room open to anyone who wanted to come in. I explained what happened and expressed my concern to two young men working the front desk, they acted shocked and apologized repeatedly. I said it's not you're fault, just make sure the housekeepers and maintenance staff are spoken to and trained to lock up when they're done. They said it would not happen again.
A few days later I found the door propped open again and reported the issue to the night shift front desk worker. I told her I would be checking out and not staying there in the future. She said she would pass my concerns on to management. When I checked out there was no mention of the security issue, no request for a second... or third chance.
Because of the security issue and management's lack of response to it I will be giving my business to the Holiday Inn, Portsmouth when I return for my next two month long visit in the spring.
- Official Description (provided by the hotel):
- Welcome to Residence Inn by Marriott Portsmouth, a top choice among extended-stay hotels in Portsmouth, NH. We provide travelers with what they need for a comfortable stay in Portsmouth, New Hampshire, including cozy guest suites and a great central location. Our hotel sits near some of the most popular attractions in Portsmouth including Portsmouth Naval Shipyard and Pease Air Force Base. We are also close to Frank Jones Center, which makes us a great choice among extended-stay hotels in Portsmouth, NH for business travelers. Our hotel offers a free shuttle to and free the airport and we provide grocery shopping service, so you can have the food you need to make meals in your suite. Stay with us for long and short term trips to Portsmouth, New Hampshire! ... more less
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- Also Known As:
- Residence Inn Portsmouth Hotel Portsmouth
- Portsmouth Residence Inn