We just returned from our two night stay. Had some major issues before arrival, we were staying two nights booked second night at the last minute. They wanted us to move rooms, I have a one yr old and six yr old. Spent hours on the phone trying to straighten it out. Finally just decided to talk to someone else when we got there t check in as girl on the phone had only been there a month. Upon check in we were told the same thing about changing rooms until finally someone helped out and we were able to stay in same room for both nights. Check in is not until 4 so be warned, that is very late and check out is 10am which doesn't give much time for one night. And yes you can use facility all day but that is not good with little ones and nowhere to nap, change, etc.
Room was ok, plenty of space but rustic. It's definitely not a hotel. The office is at the bottom of hill, not within walking distance. You are basically on your own as if you rented a condo or something. No room service, etc. Our room was in west bldg attached to pool, but a long long walk and lots of stairs to get there. Our room was the one bedroom with two beds. It's a strange set up, you unlock a door off hallway and now your looking at two more doors, ours was to the right another persons straight ahead. Ours was underneath, the downstairs of what I guess was a townhouse converted into two units, very strange.
Pool was very nice, I can say that. My six year old loved it but it's four feet deep just over her head. We had to run to Walmart to get her swimmies. The entire pool is four feet besides the kiddie section which was two feet.
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- Also Known As:
- Steele Hill Hotel Sanbornton