Booked a blocked room for wedding guests for a Sat. night in July. After sitting in 4 hours of traffic, we made it to the hotel 15 minutes before the wedding was to begin. When we went to check in, they claimed we booked two nights (never received the email confirmation that we requested but had a res. number) and because we didn't show up the night before, they cancelled our reservation and charged our credit card. Then informed us that there were no rooms available. After almost being in tears, I asked if they could offer us a place to change quickly into our dress clothes for the wedding and they said "no". It was an awful experience. I did manage to get a credit on my credit card,, however, I will never stay with Candlewood Suites again! Particularly this one. If you book a night with them, get it in writing. The manager clearly messed up the booking.
- Official Description (provided by the hotel):
- Consider Us Home at the Candlewood Suites extended stay hotel at McGuire AFB - Ft Dix - Trenton - Bordentown. The Candlewood Suites extended stay hotel is a member of the IHG family of brands which includes InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn and Staybridge Suites hotels. Specializing in your extended stay experience, the Candlewood Suites is the perfect environment for government (per diem), project teams, training, relocation, temporary and corporate housing needs.The Candlewood Suites hotel is centrally located at NJ Turnpike Exit 7, Exit 56/57 of I-295 near Route 206; minutes from Trenton, Philadelphia, Princeton, Lawrenceville and Wrightstown business / real estate districts. Our location offers near access to McGuire AFB, Ft. Dix, Prince, Ocean Spray, Petro, Princeton University, Historic Philadelphia, Six Flags Great Adventure, Camden Aquarium and Waterfront Park. The Candlewood Suites Hotel offers apartment like suites with all of the conveniences of home to suit your extended stay or short term hotel real estate needs. Our pet friendly hotel (fee) offers studio and one bedroom apartment like suites featuring fully-equipped kitchens, spacious living and work area, TV with DVD player and free wired/wireless Internet. Other features include meeting facilities, 24-hour business center with free Internet, free laundry facilities, fitness center, swimming pool (access), courtyard with grills and our signature Candlewood Cupboard convenience store. ... more less
- Reservation Options:
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- Also Known As:
- Candlewood Suites Bordentown/Trenton Hotel Bordentown
- Candlewood Bordentown
- Bordentown Candlewood Suites