Hotel is below average at best. Good location though. We stayed 2 night October 7-9 and have been coming to Cape May for 15 years around this same time. We usually stay in a B & B, but figure to save some money this time around. What a mistake this was. A couple days ago we received a bill & were charged on my credit card $ 100 for damages to the microwave. We did not use the microwave or have any knowledge of anything about the microwave. We called immediately when we received the bill, but no-one returned our call. We just called again with absolutely no satisfaction or pleasantry. Frankly, she was rude and would not give us her name. She told us to call back Tuesday (2 days) because "Gwen" was not there. Again when we asked for her name, she hung up on us. So..... a summery of the Inn would be.....Average visually, musty smell, crabby older woman at front desk, rude phone service and THIEVES !!!. Obviously we would never go here again and now I have to contact my attorney for a $100 bogus charge for a "damaged microwave" that we did not touch. We are (to say the least) very unhappy customers.
- Official Description (provided by the hotel):
- Location, Location, Location...They say location is everything and the Heritage Inn is Cape May's Premier Beachfront Location in Historic Cape May. Within walking distance to Cape May's Victorian Mall, restaurants or a concert at the Convention Hall. Enjoy a day at the beach or a beautiful sunset on the Heritage's 4th floor sundeck. ... more less
- Reservation Options:
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- Also Known As:
- Heritage Hotel Cape May