We have stayed here several times because of the suites and location's convenience to relatives. Front desk staff is usually very helpful and friendly. Beds are very comfortable.
Hotel is a maze and some of the rooms are a very long walk from elevators. Elderly mom cannot make it without a wheelchair. Showers need more grab bars for safety.
During our most recent stay at this hotel we became acutely aware of the outdated and sometimes broken furnishings. Sofa bed, in particular was broken and unusable. This presented a problem, so the staff gave us a room across the hall (couch in that room was broken as well)
Great idea...except for the fact that my young teenage daughter was the one that had to move....and sleeping alone in a hotel room is worrisome, especially on the first floor.
Also considering the fact that on a previous visit to this hotel, the same daughter was showering, while the rest of us were at breakfast, and a housekeeper came into the room and started cleaning! The luggage was clearly still in the room, we hadn't checked out yet and it was only 9am! Needless to say, she was traumatized. Yes, they gave us a free night, but the emotional repercussions remain; it's creepy when a stranger enters your room while you're in the shower!
Also, the breakfast leaves much to be desired. First of all, breakfast ends too early on weekdays (9am). The fruit salad was slimy, the eggs rubbery, the coffee tasted like water.No waffles because the machine was broken.
Room furnishings (except for the beds) need attention/upgrading. Breakfast/coffee needs much improvement. Internet connection needs to be checked, as it is very slow. Better signage to help find the place is needed.
After all, this is a Hilton Hotel!
- Official Description (provided by the hotel):
- The Homewood Suites by Hilton® Newark-Cranford is conveniently located just 17 miles from New York City in Cranford, New Jersey. Visit our hotel and enjoy full breakfast each morning, evening dinner & drinks, free high-speed internet access, & comfortable one and two-bedroom suites. Whatever the reason for your visit, relax and keep in shape at our fitness center and outdoor pool. Explore many Cranford area attractions just steps from our centrally located hotel. ... more less
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- Also Known As:
- Homewood Suites Cranford Hotel Cranford
- Homewood Cranford
- Cranford Homewood Suites