Aside from the front desk personnel, who were friendly and inviting, the remainder of my experience was totally dissatisfying. There were no hangers in the closet, no dishes or, glasses, etc in the kitchenette ( apparently there was a small sign that said they were available on request), no maid service ( I had a garbage can sitting out in plain view for three days with out it being emptied, no fresh towels, nobody straightened the bed or room, the place smelled like cigarettes and huge concentrations of air freshener, the "breakfast" was totally inadequate (coffee and a packaged "muffin for the masses".
My feelings for the hotel went from bad to worse when, after having inadvertently leaving my electric razor and shaving kit, I was informed that the hotel could not send it to me because they "did not want to spend the money". On the rare occasions when something similar has happened at other hotels, the staff has promptly sent the items to me without further discussion.
My overall impression of the place is that they were trying to squeeze as much profit out of the guests as possible regardless of the impact on the quality of the experience.
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- Also Known As:
- Extended Stay America Edison - Raritan Hotel Edison
- Edison Extended Stay