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All reviews evening reception made to order breakfast newer hotel outlet mall complimentary breakfast living room nice hotel walking distance pre cruise stay jersey gardens front desk staff new york definitely stay here again cape liberty cruise port free parking stayed one night
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Reviewed September 6, 2018

Had overall good experience. Friendly staff and were ready to solve the AC issue by giving a new room. Chose this place as it is close to airport and also for the breakfast they provide. My daughter is very happy with her chocolate pancakes and we had good made to order omelettes. very friendly chef and staff.

  • Stayed: August 2018, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Sunil P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiloeS3, Front Office Manager at Embassy Suites by Hilton Newark Airport, responded to this reviewResponded 4 weeks ago

Dear Sunil P,

Thank You very much for your review! We truly appreciate your kind words about our staff and our hotel. More importantly we are happy that you were able to take advantage of all the amenities that we offer. We hope to welcome you back again!

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Reviewed September 5, 2018

We recently stayed at the Embassy Suites when we missed our connection in Newark. The staff was incredibly helpful both the night we arrived and the following day. The rooms were beautiful, and the breakfast was top-notch as usual. Great shuttle service to the hotel helped. We highly recommend this hotel.

  • Stayed: August 2018, travelled on business
    • Sleep Quality
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1  Thank Kath_Pollak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiloeS3, Front Office Manager at Embassy Suites by Hilton Newark Airport, responded to this reviewResponded 4 weeks ago

Dear Kath_Pollak,

Thank you very much for your review! We appreciate your kind words, especially about our wonderful staff. Sounds like you enjoyed your stay and was able to partake in all we have to offer. Please come back soon!

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Reviewed September 3, 2018

We were departing on a cruise on a Friday and live 6 hours away so we were looking for an overnight stay accessible to the port. This was perfect, and free since we used hubby's hotel points. The hotel is beautiful, the pictures do the hotel justice. We were able to check in early, allowing us to leave our luggage in the room and headed to Liberty Park for some sight seeing.

We returned at dinner time, headed to the evening reception. The reception food looked on par with other Embassy properties and the drink ticket was explained when I saw the sign stating that NJ law only allowed one drink per guest. Only in NJ. We settled at a table with our drinks and our Ruby Tuesday's take out with us. Half way through our meal we were told outside food was not allowed in the common area. Common Area. By definition a common area should not have restrictions, unless you want to streak through it. Granted, they do offer food in the restaurant and at the bar, but we were at neither. We were in the common area. First time staying at any Hilton hotel where there was an issue with us eating outside food in the common area. First oddity.

The second oddity were the tickets for breakfast. Breakfast is complimentary, but we still needed tickets to enter the breakfast area. Not an inconvenience, maybe another NJ thing. They offered the usual Embassy Suite buffet fare, which is always delicious. Except the coffee. What happened? This was not the first Hilton property we stayed at this year, but it was a first for terrible coffee. The coffee dispenser was different from other Hilton properties, and hopefully not in the direction where other Hilton properties are moving. The general buffet layout could use some revamping, to help with flow; but, you can only do so much in a small space and feeding a couple hundred people in a morning.

A trend I have noticed Hilton properties moving towards, and not happy about, double beds. Hubby and I sleep in a king. A double is not comfortable and typically when making reservations I will go out of our way to not book any hotel with doubles, but that is becoming harder. In this particular situation distance to the port and other amenities won out over the bed. It was for only one night. Now that I have experienced it I can say no to any more doubles.

  • Stayed: July 2018, travelled with family
    • Value
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Thank hesskenn5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiloeS3, Front Office Manager at Embassy Suites by Hilton Newark Airport, responded to this reviewResponded 4 weeks ago

Dear Hesskenn5,

Thank You very much for your detailed review! We appreciate your thoughts and are happy to hear that you enjoyed your stay. We look forward to servicing you again as you continue your journeys.

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Reviewed August 28, 2018

Stayed 1 night when picking up niece for summer break from MSU. Like a mini apt for 3 people. Welcome respite. Mix up with cancellation of credit card and night manager very understanding with 3 way call to cc. company. Breakfast next am tasty and filling. Would definitely stay again.

Stayed: May 2018
Thank Susan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiloeS3, Front Office Manager at Embassy Suites by Hilton Newark Airport, responded to this reviewResponded 4 weeks ago

Dear Susan P,

Thank You so much for your review! It's always nice to hear when guests are satisfied and connect with our dedicated staff. We look forward to serving you again!

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Reviewed August 26, 2018

The entire staff worked hard to make our stay easy! For breakfast, you can do the buffet, however they have 2 chefs in the morning to make your breakfast for you. Their cooking is wonderful, and they make your brief wait enjoyable. I ended up going back 3 additional times because even my picky kids were excited about what they could order!!!

  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Embassy Suites Hotels
Thank andyndeanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiloeS3, Front Office Manager at Embassy Suites by Hilton Newark Airport, responded to this reviewResponded 4 weeks ago

Dear Andyndeanna,

Thank you very much for your review! We are happy your family was able to enjoy our breakfast. We look forward to serving you again!

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