Our family has been to Lombardi at least a dozen times and we keep returning because of the great pizza. We have probably tried 80% of the pizzas - favorites are Nomad, Adriana, Zoe, Daphne and any specials that they may have. The arancini are tasty (not the huge arancini of some italian restaurants, but more of the small meatball size) and the Pear Salad and the Caesar Salad are a great way to start any meal. Desserts are tasty - Nutella Boli and Cinnamon Fries! Love the decor - rustic, but not too much, and relaxed.
My only issue is the service, in particular last night. I knew that we would arrive on the late side (they close at 9) so I called to confirm that they were open and they assured me that they were and that we just needed to order by 9. We arrived at 8:30 and the place was packed (which was odd in our experience there for a Wednesday night). The hostess took at least 10 minutes to come to us, as we were standing there wondering if they were going to seat us or turn us away. She finally took our name but then didn't address us again until after 9, at which point she told us that we could wait but that it would be a "very long time" and that they already closed at 9. I reminded her that we had been there since 8:30 and that she should have said something if she didn't want us to wait (since she mentioned that they were already closed). She said that she could only seat us if we split up our party of 5. I told her that we didn't want to do that and she came back a few minutes later and said that she could seat us shortly. We eventually sat down.
I was just disappointed because she/the restaurant handled this so poorly. It was obvious that all of the other diners knew each other (they were walking from table to table talking and sharing food, and they were all in the exact same point of their meal) so there must have been some sort of event going on. They should have either closed the restaurant or they should have told us when we arrived that it would be a long wait (as I said, she never mentioned wait time until we had been there for over 30 minutes already). We would have just ordered pizzas to take out....
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