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“it was okay, but probably never again”

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The White Pearl Hotel
Ranked #32 of 39 Hotels in Seaside Heights
Reviewed 3 July 2011

for my 16th birthday my friends and my parents went to the white pearl hotel. we ended up having two king size suites where both the bathroom doors were broken, our toilet paper holder and the closet. when we confronted the lady at the front desk she said, "thats courtesy of MTV and they wont pay for it." if your running a "hotel" you should fix it.... yes it is cool to say the jersey shore cast broke my bathroom door, but someone really needs to fix it. the indoor pool was highly disgusting and small. we told the lady at the front desk we didn't want maid service cause we weren't really comfortable with the place and having people in our room, she told me that i either got the maid service or she wont give me towels when i come and ask for them. i found that rude and she was never at the front desk. if you needed her you had to call her. poor service i was also told free high speed internet, i got there and there was no internet for this hotel...

  • Stayed: June 2011, travelled with friends
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2  Thank xocassiexo8D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWhitePearlHotel, General Manager at The White Pearl Hotel, responded to this reviewResponded 30 July 2012

We are very sorry that you had this type of experience. We pride ourselves on our guests and the fact we are the only indoor hotel in town that receives the highest ratings each year from all state and town inspectors.

We hope that you would give us another opportunity to gain your business. We can assure you that no one would enter your room provided you leave the Do Not Disturb Sign on your door and when ever you want fresh linens you can always call the hotel telephone number and we will have them ready for you when you enter the building.

Lastly, we do have free Wifi internet and have not received any complaints or issues concerning it. Perhaps we needed to just reboot our systems during your stay. Please feel free to email us and allow us to provide you with another opportunity to stay at the Jersey Shore. please email Lisa Pallatto at lpallatto@gmail.com

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17 - 23 of 31 reviews

Reviewed 15 September 2010

This past year we stayed on the floor beneath the pool. Our daughter and her family were in the next room. They had water dripping in their bathroom from the ceiling. The manager (if that's what you call him) said it was from condensation from the pool pipes. Then our bathroom - didn't know there was a special way to flush the toilet. Sometimes you had to try multiple times, but that's the water saving method(?). By the way, last year they offered coffee and bagels - that's gone and there's a restaurant by the lobby. The staff doesn't speak good English so trying to get towels or anything extra is not an easy task. Not a bad place for Seaside - we're going to try it again in October. Let's see what it's like off season.

  • Stayed: July 2010, travelled with family
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Thank DebEaston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWhitePearlHotel, General Manager at The White Pearl Hotel, responded to this reviewResponded 30 July 2012

Did you stay with us again? Please contact us and we will make sure your stay will be one that you will have positive memories and will continue to stay with us year after year!

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Reviewed 29 August 2010

if anyone is thinking about going to the white pearl hotel in seaside heights don't
because it's a dump you wouldn't wanna go there ok trust me im telling you the truth. .

  • Stayed: July 2010, travelled on business
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1  Thank mrfoottweety
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWhitePearlHotel, Owner at The White Pearl Hotel, responded to this reviewResponded 30 July 2012

Wow! I'm sorry you feel so poorly towards my establishment considering we are the only hotel in town that offers everything and is rated the highest by the state and town for the safest, cleanest indoor hotel in Seaside.

We do hope that you come back and provide us with the opportunity to make your stay one that will keep you coming back.

Please contact us and we will provide you with a special rate for you next stay. You may contact Lisa Pallatto at lpallatto@gmail.com for further information.

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Reviewed 28 August 2010

I have mixed feelings on this pricey hotel. On a positive note, the location of The White Pearl is pretty good because it is only a few blocks away from the boardwalk. The hotel has a very nice deck with a cool view of Seaside. The pool was small and skeevy. Our suite was spacious and decently clean, but the staff was absolutely horrible. When we first arrived, there wasn’t even anybody to check us in and then the man at the front desk was extremely rude and told us to go stay somewhere else because we asked for our room to be ready an hour early. Housekeeping could not be found when we needed extra towels and washcloths. Overall, for being in Seaside it was okay for the night.

  • Stayed: July 2010, travelled with friends
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Thank DisneyDawn0112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2010

Stayed at this resort with some girlfriends last summer for bachelorette party. I must say the rooms were very clean, the hotel was really nice, the bathroom was really spacious. I was very pleased, we only stayed one night, but it was nothing like the other places in Seaside! I'd recommend it!

  • Stayed: July 2009, travelled with friends
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1  Thank Sunshine725
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2010

We are currently staying at this hotel. I was looking forward to a mini-vaca for Easter weekend and founf The White Pearl from an internet search. NOWHERE on the website did it mention that this hotel is under renovation and therefore it is VERY noisy all day. There is no parking because the owner will not open the parking garage until summer. Our entire carpet is soaking wet and we merely received a "sorry" from the owner, since, as he explains, the rooms got wet when the siding was removed during the rain last week. Well don't u think u should have told us BEFORE we paid for our room. And to top it off, the reason we booked this motel is because of the indoor heated pool....more like the ice cold pool in a small sectioned off indoor area that is so poorly ventilated we nearly choked to death upon entering from the overwhelming chlorine stench...and we were huge fans of all the nails and screws that were scattered all over the concrete where children and adults alike walk barefoot poolside. NEVER AGAIN!!!

  • Stayed: April 2010, travelled with family
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4  Thank jaylynmac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2010

we had our prom there last year and it was awesome,we had the best time on the rooftop with no hassles, staff was cool, hot tubs and pool 2 thumbs up.clubs and beach were fun.people didnt believe we were in seaside.hot chicks liked our hotel.all our friend who stayed elsewhere had horror stories.

  • Stayed: May 2009, travelled with friends
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Thank slydevil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWhitePearlHotel, Owner at The White Pearl Hotel, responded to this reviewResponded 12 February 2012

That's right! We're Seaside's hottest spot to plan your Prom weekend stay along with our banquet hall for all other private party gatherings! Visit us again!

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Additional Information about The White Pearl Hotel

Address: 201 Sumner Ave, Seaside Heights, NJ 08751-2327
Region: United States > New Jersey > Jersey Shore > Seaside Heights
Amenities:
Beach Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 39 Hotels in Seaside Heights
Price Range: $193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The White Pearl Hotel 3*
Number of rooms: 34
Official Description (provided by the hotel):
The White Pearl Hotel, AAA Double Diamond Rated. Clean, new, and handicap accessible, we are just two blocks from the Beach and Boardwalk, nightclubs, and restaurants. We have a beautiful roof deck with lounge chairs. Relax and enjoy the spectacular beach fireworks. We also have a beautiful heated indoor pool. Free Shuttle Bus service!!!!!!! ... more   less 
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