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“Fabulous”
Review of Leeu House

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Leeu House
Ranked #2 of 12 Hotels in Franschhoek
Certificate of Excellence
Reviewed 14 January 2018

We visited Franschhoek in early January and stayed a couple of nights. This hotel does everything in style along with the rest of the Leeu Collection. The town is beautiful and great for mooching around the shops. Breakfast is a limited offering but everything is fresh and tastefully done. You can also order from a varied menu for hot food directly from the kitchen. The pool and sun beds are relaxed and the agapanthus lines the gardens beautifully. We went to dinner at the house on the estate as well as attending the complimentary wine tasting. Everything is immaculate from the gardens to the sculptures - The Leeu Collection really is a special collection - we would love to return.

Room Tip: Room 12 has a lovely arrangement for an extra bed for a child.
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Stayed: January 2018, travelled with family
1  Thank maklakey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayley K, Public Relations and Marketing at Leeu House, responded to this reviewResponded 4 weeks ago

Thank you for you fantastic review. We are delighted you enjoyed your stay at Leeu House and look forward to welcome you back soon.

Kind Regards,

Hayley Knight
Public Relations and Marketing
Leeu Collection

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 14 January 2018

We spend a few nights at Leeu House. The accommodation is first class with very new furnishings and great quality.
The poo,area is beautiful and like a large oasis in the middle of Franschhoek, quite unexpected. The property looks small from outside and the pool area is very extensive and private.
The staff were ok, but lacked the far better customer service offered at Mont Rochelle.
The biggest complaint was the dreadful breakfasts. The hot food selections came either over cooked or raw. For a 5 star property the breakfast was more like 2 star. However It didn’t spoil our stay and stuck to the cold selection which was fine.
The free 10k transport around the surrounding area was excellent as is the hotel’s central location, meaning you can walk anywhere in town in 5/10 minutes.

Stayed: January 2018, travelled as a couple
Thank Reman-sco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayley K, Public Relations and Marketing at Leeu House, responded to this reviewResponded 4 weeks ago

Thank you for your review. I have passed your comments on to the team who are investigating why your experience did not live up to expectations.

Kind Regards,

Hayley Knight
Public Relations and Marketing
Leeu Collection

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2018

Leeu House has a nice atmosphere - friendly staff who are always willing to help. For example, we commented that the toast at breakfast was exceptionally good - when we left, we were presented with a complimentary loaf of the homemade bread (not usually for retail sale). Our room was described as a classic with terrace - it's just to the side of the entrance. It was spacious and beautifully decorated, with a very good selection of amenities.

Stayed: January 2018
Thank Autraliantraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayley K, Public Relations and Marketing at Leeu House, responded to this reviewResponded 4 weeks ago

Thank you for your wonderful review. We are thrilled to have made your experience at Leeu House a memorable one and hope to welcome you back soon.

Kind Regards,

Hayley Knight
Public Relations and Marketing
Leeu Collection

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2018

Although the main building is so close to the main road in town the bedrooms and pool/garden are an oasis of calm.The pool cool temperature.
The group drivers will take you anywhere near by, so very good for those without own transport.
Mr Singh, (aka BAS), seems to have private hospitals in India. His art /statue collection is stunning, as is the work of his Cape Town interior designer if a little bland.
In the room were gifts, small pot of jam, 2x halves of wine, snack cheese biscuits and some sweets. All very kind.
The staff are plentiful and gracious with all the help you need.
Breakfast fairly standard but good with fine terrace available when warm.
The serrated mountain views and stunning gardening are a joy.
Plenty of eating choices as part of Leeu, and from other near by restaurants.
If however you want more privacy/space the Leeu Estates (country house with 17 rooms)
may be preferred but is out of the eating/tourist strip.
The rare sort of place you do feel recharged and pleased to have visited.It is however expensive for South Africa and perhaps a little bland in its "International" decor.

  • Stayed: January 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank f2s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayley K, Public Relations and Marketing at Leeu House, responded to this reviewResponded 4 weeks ago

Thank you for your lovely review. We are glad you enjoyed your time with us and hope to welcome you back soon.

Kind Regards,

Hayley Knight
Public Relations and Marketing
Leeu Collection

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2018

This is one of the best hotels I have stayed in. It is not inexpensive but I felt it was worth it and I was reluctant to leave after our two night stay.
The staff, and there are many of them, were warmly welcoming and helpful throughout. The Leeu Collection of winery, microbrewery, restaurants, cafes, art galleries and bars over and above the various places to stay are extensive in and around this town and they are pleasantly varied while throughout the refined and carefully planned decor, the fine architecture and the stunning art works make a visit to or stay in any part most enjoyable and comfortable.
Complimentary transfers around the area (in a radius of 10 km, I think) is offered not just to the other parts of Mr 'BAS' Singh's collection in Franschhoek but to other places of interest and restaurants.
We enjoyed the very pleasant breakfast (part buffet and part cooked a la carte) al fresco on the terrace close to the pool. The gardens are well landscaped and we observed the gardeners clipping the parterre hedges almost with nail scissors and certainly determined with plumb lines. The result is immaculate.
Our room was large, comfortable and had a large en suite bathroom with underfloor heating. If I have one slight issue it would be the slippiness of the marble tile shower floor. We loved the complimentary treats in our room such as the deliciously addictive cheese biscuits - and wish they were topped up daily - and the homemade plum jam we are currently enjoying at home. Ditto the two complimentary half-bottles of BAS wines.
We enjoyed an exceptional stay. We look forward to the Leeu developments here in UK in London and the Lake District.
And do not miss dinner at the Dining Room up at the Leeu Estate where we enjoyed a superb dinner, advised helpfully through the wines by the glass by Anton, the very informed and experienced group sommelier. The fact that the 'boss', Mr Singh was also dining may have made the staff just slightly edgy but I am sure the quality of the food and wines and service we experienced was not affected. And the views across the, garden, vineyards and valley to the mountains beyond is simply awe inspiring - and I am used to the Scottish hills and mountains.

  • Stayed: January 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Kirkcaldylad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayley K, Public Relations and Marketing at Leeu House, responded to this reviewResponded 4 weeks ago

Thank you for your glowing review. We are thrilled you enjoyed your stay at Leeu House and our staff were able to make it so memorable. We look forward to welcoming you back in the near future.

Kind Regards,

Hayley Knight
Public Relations and Marketing
Leeu Collection

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2018 via mobile

My husband and I have visited South Africa on a number of occasions but this was the first trip that we decided to stay in Franschhoek. We chose Leeu house in the town for our three night stay and were not disappointed. I am amazed to see a negative review from December on trip advisor as our stay at Leeu house is up there with some of the best we have ever had. The staff were absolutely charming and could not do more to be helpful. The breakfasts were lovely - especially the Chia seed pots! The pool was perfect, a good size for my morning swims and we really liked being so close to the variety of cafes and restaurants in town.
We were able to visit the sister Leeu properties and spent one morning at the gym and then had breakfast at Leeu Estates before going onto a complimentary wine tasting there.
I am very sad to be leaving today and very much hope to be back in the future!

Stayed: January 2018, travelled as a couple
Thank Alison F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayley K, Public Relations and Marketing at Leeu House, responded to this reviewResponded 12 January 2018

Thank you for your glowing review. The team and I are delighted you and your husband enjoyed you stay with and we hope to welcome you back soon.

Kind Regards,

Hayley Knight
Public Relations and Marketing
Leeu Collection

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2018

A recent trip to South Africa and I must say that of all the places that we stayed, Leeu house was in another class. The stand out, as odd as it may seem to say is the bathrooms. The white and grey marble makes you feel like you are in a bygone age. Breakfast was lovely and their brewery next door makes one of the best dunkels ever

Room Tip: Get the room in the corner, its a great quiet space
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  • Stayed: January 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Sarah P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayley K, Public Relations and Marketing at Leeu House, responded to this reviewResponded 12 January 2018

Thank you for your lovely review. We are thrilled that you enjoyed your stay at Leeu House as well as your experience at our microbrewery next door. We look forward to welcoming you back.

Kind Regards,

Hayley Knight
Public Relations and Marketing
Leeu Collection

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Leeu House

Address: 12 Huguenot Road, Franschhoek 7690, South Africa
Region: South Africa > Western Cape > Franschhoek
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 12 Hotels in Franschhoek
Price Range: C$418 - C$994 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Leeu House 5*
Number of rooms: 12
Official Description (provided by the hotel):
Located in the heart of Franschhoek village, Leeu House provides a private oasis of comfort and luxury, set in serene and secluded gardens, from which to explore the many attractions of the village and the surrounding valley. Guests can also relax at the 15-metre heated swimming pool. ... more   less 
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