We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Spacious rooms, quaint facilities, and 180° hilltop views of Strand and False Bay from Somerset West”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Helderview Hotel & Suites
Reviewed 16 May 2015

Highly recommended.

This hotel is an 8-suite niche offering during the high season (November through the end of March) in Somerset West, South Africa. It is situated in the middle of a hill on a private, secure compound at 16 Prunus Street in the Heldervue area of Somerset West. Located in the heart of the wine country, visitors will find themselves surrounded by endless choices for wining and dining — literally — on the road to Stellenbosch and many nearby areas.

The entire hotel and grounds, inside and out, are beautifully appointed and welcoming. It’s a French Colonial-style villa refurbished by Swiss-American couple owners a few years ago. Full service operations run from November to the end of March.

The suites are 1 or 2 bedrooms. All include TVs, DVD players and free WiFi. Most have kitchens. Some suites offer exposed-brick walls, fireplaces, balconies and terraces. And there’s a variance in style from unit to unit. Each unit has it’s own name and distinctive brand if you will.

Inside the general reception area you’ll find the office, kitchen, bar-lounge, and dining areas. There’s a walkout from these areas to lawns, outdoor seating areas, a pool, spa, and separate, small building that is a workout area. The latter offers a treadmill, rower, and stretching area.

There’s ample, private parking on the compound lot. Got a rental car? No problem. It’ll be secure at this place.

Prices for specialty lodging in the high season in South Africa are high. And this place is no exception. We were fortunate enough to enjoy a lengthy stay for reduced pricing during the winter months.

Nearby Services:

These are self-catering (self service) suites. If you wish, you can shop for supplies and prepare meals at home.

Waterstone village mall is minutes away by car. You can rent DVD’s from a store there if get a letter from management indicating you are a resident for more than a short stay.

Cucina de Giovanni’s, the #1 rated restaurant on Trip Advisor, is located in this mall. It offers formal sit down, casual sit down, and take out (take away) of any item on the menu. You can eat here during power outages. Malls in South Africa have generators. And Giovanni’s is experienced at offering wine bottles wrapped in tin foil with candles in them for quaint, old world era dining.

Pick N’ Pay and Woolworth’s, two well known and widely available grocery shopping outlets in South Africa, are also in this mall.

Need cellular service? Vodacom and MTN are in this Mall.

The much larger Somerset Mall is also a few minutes away. It offers expanded shopping options.

TRAVELERS NOTE: SPECIAL CONDITIONS — POWER OUTAGES

“Load shedding” is a fancy, softer expression used throughout South Africa to characterize the scheduled power outages throughout South Africa and approved by the Government. It’s an annoying, idiotic practice affecting travelers, business operations, and foreign investment. The damage to homes, businesses, and equipment throughout the country must be enormous. Apparently, the current Government either doesn’t care or grasp the negative impact this condition has on business investment and tourism. Short term travelers might find this practice to be quaint. But when you live in this country for a while — a month or longer — it becomes quite annoying. We experienced 12 2-hour power outages in a 6 week period living at this place. Most occurred between 1800-2030. The entire Somerset West area was dark spanning from the hotel area over to Gordon’s Bay. This practice increases during the winter months. But we experienced outages in the country in other areas during the summer months too.

The owners of the hotel, and countless residences and many businesses in this country, are victims of this idiotic Government policy. I feel sorry for them. But as of this date, there is no generator for the compound. During an outage, be prepared to sit outside (during the warm weather), or visit a local mall, until electrical service is restored.

For you, the traveler, it means “be prepared”.

1) Make sure you pick up a cigarette lighter, matches, and some candles at a nearby store. Each unit in this hotel has candles. But it pays to have spares.

2) Bring a flash light with you. It pays to have one in South Africa.

3) Bring a large, portable charging pad with you for your cell, laptop, and other electronic devices. Use it to charge your devices and re-charge it from the in-country electrical system to avoid power spikes.

4) UNPLUG your devices from the walls so they are not damaged by the power spikes when service returns.

The gate to the hotel compound runs on a battery. You’ll have no difficulty getting in or out of the compound during outages.

If you need something “quick” to eat, or need petrol for your car, the local service station down the hill on the corner runs on a generator during these outages.

TRAVELERS NOTE: SPECIAL CONDITIONS — INTERNET SERVICE

Wired Internet service throughout South Africa is horrible. There’s many reasons for this — poor planning, inefficency, and Governmental corruption according to our sources. It is what it is. And citizens are sick of it. Many editorials have been written about this topic in newspapers throughout the country.

If you need high speed Internet service, go wireless. Vodacom and MTN are two top providers. You can buy a 300 mps Vodacom wireless 4G router for about 4,000 rand and pay for data packages. Expect 3G-4G service in major areas and along many segments of the national roads not far from major cities. Otherwise, service reverts to E (Edge), SLOW service. And there's an advantage to using a wireless router here:

1) it's portable and;
2) You can use it during power outages

The hotel offers WiFi based on wired Internet service. This service was not working during our stay. Expect limitations.

Since our hotel was not open during the off season during our stay, I cannot rate service. The care we received from the interim manager was terrific.

Room Tip: The "best room in the house": The Leopard Suite, a 2-bedroom penthouse with two outdoor te...
See more room tips
  • Stayed: May 2015, travelled as a couple
    • Location
    • Rooms
Thank RoverTreks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (8)
Traveller rating
Traveller type
Time of year
Language

3 - 8 of 8 reviews

Reviewed 11 February 2012

We discovered this hotel via Booking.com. We were looking for a hotel away from the city but that was close to Cape Town International Airport for an early morning flight. This hotel is located about 2 kms from the Somerset Mall Interchange N2 in a residential area.

We had the only bedroom, the rest of the accommodations are suites. They are all luxuriously appointed with AIR CON which is needed on a hot summers night. There is a large guest lounge. The building is a converted homestead so has high ceilings, large sweeping hallway leading to the suites and bedrooms.

The views of the bay, Strand and the mountains are superb as is access to Stellenbosch and the Winelands.

We wish we had stayed longer as it was truly luxurious and quiet

Room Tip: Families should check out the self catering suites.
See more room tips
  • Stayed: January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank jonnoDevon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2011

In fact we booked this hotel because it is 30 km from the airport and the reception is open all night. (Our plane from Holland arrived late in the night.)
But it turned out that this was, by far, the most beautiful and luxurious hotel we had on our two-weeks trip through the Cape-province in December 2011. Lovely and large room, very good breakfast, made to order, on the terrace. Beautiful views from the large and well-tended gardens on Somerset and False Bay.
Lovely and very helpful staff!
This really is a place you'd want to keep secret!

  • Stayed: December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Foody72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2016
Google Translation

  • Stayed: December 2015, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank zanella2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2015
Google Translation

Room Tip: Wir hatten das "Rhino" Zimmer mit einer kleinen Terrasse. Das Zimmer werden wir wieder neh...
See more room tips
  • Stayed: February 2015, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank raffzahn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2012
Google Translation

  • Stayed: December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Heinrich D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Somerset West hotels
0.5 km away
NH Cape Town The Lord Charles
NH Cape Town The Lord Charles
#2 of 6 in Somerset West
385 reviews
6.2 km away
Erinvale Estate Hotel and Spa
Erinvale Estate Hotel and Spa
#1 of 6 in Somerset West
347 reviews
2.4 km away
Somerset Lodge
Somerset Lodge
#5 of 6 in Somerset West
20 reviews
Show Prices
Show Prices
Show Prices
2 km away
Villa Helderberg
Villa Helderberg
#8 of 81 in Somerset West
144 reviews
1.3 km away
Somerset Villa Guesthouse
Somerset Villa Guesthouse
#17 of 81 in Somerset West
149 reviews
2.3 km away
Woodlands Guest House
Woodlands Guest House
#19 of 81 in Somerset West
96 reviews
Show Prices
Show Prices
Show Prices

Been to Helderview Hotel & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Helderview Hotel & Suites

Address: 16 Prunus Street, Somerset West 7130, South Africa
Region: South Africa > Western Cape > Cape Town > Somerset West
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 31 Speciality Lodging in Somerset West
Price Range: $260 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Helderview Hotel & Suites 5*
Number of rooms: 8
Official Description (provided by the hotel):
The five-star Boutique Hotel is an early 20st. century French colonialstyle villa, situated five minutes from the Garden Route in Somerset West, just outside Cape Town.The estate is nestled within a 6000m2 garden paradise, just minutes from local wineries and some of the world‘s most prestigious golf courses and SA's best restaurants.The villa hosts eight spacious and elegant suites, featuring local and international art and décor.By day, enjoy breathtaking views of the Atlantic as well as the impressive Hottentots Holland mountain range. By night, take a moment to gaze out upon the millions of twinkling lights lining the local coastal towns on False Bay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Helderview Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Helderview Hotel & Suites Somerset West, South Africa - Cape Town

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing