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Reviewed April 3, 2018 via mobile

Travelled with a group of friends and we couldn't have asked for a better place to stay! Right in the heart of seminyak lies this beautiful property which gives you the luxury of a private villa with all 5 star amenities. We stayed in a 3 bedroom villa and loved every bit of it. The pool, the rooms, the lounge etc.The staff is extremely courteous, food is great, spa is amazing and so was our entire experience. Highly recommended for people travelling with friends or a small group who want to have the best of time.

Stayed: March 2018, travelled with friends
Thank yasho d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robyn B, Peppers Seminyak Team at Peppers Seminyak, responded to this reviewResponded April 10, 2018

Thank you Yasho for your review and recommendation which is appreciated. We look forward to having the opportunity to welcome you back.

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Reviewed April 2, 2018 via mobile

We recently stayed in a 3 bedroom villa at Peppers. Thought the accomodation was great, lots of space, beautifully finished and the villa pool really nice.

We were holidaying with our young children and parents - the villa layout worked well with the addition of a temporary pool fence - would be perfect though for three couples or groups of friends but suited our needs.

The complex grounds were beautifully maintained and the main pool really nice. It is a large spread out hotel - we had a villa quite close to the main facilities but it would be a decent walk from some of them so if you have young kids or people who’s mobility is a bit impaired it is worth requesting a closer villa when booking.

The restaurant and room service at Peppers was great - food quality was good and the pricing very competitive (we found the food here better than at one of the major international 5* hotels we stayed at in Nusa Dua for the second half of our trip).

Location is good as you can walk out the front or back doors and easily access all the great restaurants, pool clubs and shops around Seminyak.

Overall a great stay and definitely somewhere we would visit again.

Stayed: March 2018, travelled with family
1  Thank tuktuk2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robyn B, Peppers Seminyak Team at Peppers Seminyak, responded to this reviewResponded April 10, 2018

Hi Tuktuk

Thank you for reviewing your recent stay with us. We appreciate your feedback on the Resort and the restaurant. We do hope we have the opportunity to welcome you back.

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Reviewed April 2, 2018 via mobile

Went here as a family for a 21st birthday and Easter and it was unreal. Amazing service and even better rooms/villas. Food is also really good. Lots of eating,massaging, shopping places and markets around too.

Stayed: April 2018, travelled with family
Thank JordannAdam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robyn B, Peppers Seminyak Team at Peppers Seminyak, responded to this reviewResponded April 10, 2018

Hi Jordan

Thank you for taking the time to review your recent stay. It is great to know that you enjoyed your time with us. We hope to welcome you back sometime soon.

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Reviewed April 1, 2018

We booked Peppers for our family of 9 guests. we were given villa 36 which had 5 rooms and a private pool. Impressive size of a villa and as you first walk-in, you will be amazed at the facilities and living room size. But upon settling-in, you will be shocked at the cob webs found in the rooms, and hot water not functioning in the shower and tub. when we called maintenance, it took them the whole night to fix the issue. the gold cart that picks you up from the room to the lobby are also very rude and drives very fast with no care in the world for safety. overall, this is a huge property, but if you want personalize service combined with warm and welcoming staff, this is NOT a place to be. it offers drop off to a nearby beach which swarms of garbage. it is also quite hidden and not accessible/walkable, so there is always a need for transport in and out of the hotel. we will definitely consider other property in our next stay in seminyak. this property does not have beach-front facility as well. Breakfast is a mix of sub-continental which is buffet style, and the hot meals are to be ordered. our breakfast took 30 to 40 minutes to be served, with most of the tables and guests leaving already ahead of us. This is a mass-market type of property and with us paying close to 900USD per night, we expected much much more. a total fail and the rooms need proper maintenance and proper training for the staff. When we were dropped in our villa the day we checked-in, the driver showed us around the villa. we asked him to wait for us since we will be heading out and he rushed us saying we should hurry up since he is about to leave. amazing! We even had a team of housekeeper to come to our room to clean up all the cobwebs in the rooms. we requested for Luggage Racks and they said that their villas do NOT offer this facility. i can find a hotel for less than a 100 a night that will have better service and better facilities than this!

  • Stayed: March 2018, travelled with family
    • Location
    • Rooms
    • Service
1  Thank luxe_mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
peppersbeachclub, Robyn & Team at Peppers Seminyak, responded to this reviewResponded April 3, 2018

Dear Luxe_mom

Thank you for taking the time to review your stay. We do take pride in our Resort and attention to detail along with our guest service, it appears in your instance we have not met this expectation for which we apologise. Our location provides a secure and quiet getaway from the main road in Seminyak and we are within 10 minutes walking to the main areas. It is pleasing to note that when your concerns where raised that they were attended to immediately. Your review has been shared with all relevant team members and areas of concern addressed. We do hope that overall you enjoyed your time in Bali.

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Reviewed March 31, 2018

This is our second stay in Peppers . We loved it so much the first time , we decided we needed to go back to Peppers not only because it has great villas , we came to see all thought beautiful staff and they remembered us and welcomed us back with hugs and kisses, it was like a Bali family reunion .
Yunie 1
Yunie2
Inda
Kriss
Wayan
Indra
Ocka
Diann
Those staff need recognition by Management .
No request is too much for the staff to do to help you.
Yunie at guest experience bent over backwards to help us .
Thank you all at Peppers for making our holiday such a relaxing enjoyable time .

Room Tip: All villas are similar , but keep to the low numbers if you have elderly or disabled people travelling with you .
  • Stayed: March 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Lynne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robyn B, Robyn & Team at Peppers Seminyak, responded to this reviewResponded April 3, 2018

Thank you Lynne for taking the time to review your stay.

It is always rewarding to know when a guest has enjoyed their Peppers Seminyak experience. The staff are very passionate about the Resort and take pride in their work and ensuring guests have the best experience.

I will share your feedback with all staff and those highlighted will be thrilled to have been personally mentioned. We look forward to welcoming you back soon.

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