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Reviewed January 16, 2018

We had such an enjoyable stay at the recently-opened Hotel Indigo Bali Seminyak. I love the intricate room design (such attention to detail which can be found throughout the resort) and how spacious the entire resort is, plus the beach is a short walk away. Also feels like the entire resort is ours because it's the low season, where the staff greet us by name and are always ready to wish us well with wide smiles. They are also extremely helpful when it came to booking transport and arranging for anything that we needed. Thank you for such a warm welcome, I will definitely come back to stay when I'm ever in Seminyak!

Room tip: Pool views are great!
Date of stay: January 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Rachel AJ L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Indigo Ba... S, General Manager at Hotel Indigo Bali Seminyak Beach, responded to this reviewResponded January 26, 2018

Dear Guest,

Thank you for choosing Hotel Indigo Bali Seminyak Beach for your recent stay in Bali and for sharing your kind comments with us.
We are thrilled to see that you enjoyed our Balinese inspired décor and our sought after location in the heart of the vibrant Seminyak neighbourhood.
Most importantly we really appreciate your praise about our dedicated team.
Our aim is to make every guest feel at home and it seems that on this occasion we have been successful.
We do hope that we will have the pleasure of welcoming you again soon.

Best Regards

Guillaume Epinette
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 15, 2018 via mobile

We are frequent travellers to Bali & just checked out from 5 nights at the beautiful new hotel Indigo in Seminyak with husband & 13 y.o. son.
Communication via email prior to visit was prompt, precise and helpful. ✅
Airport pickup in the Toyota Alphard was smooth & luxurious. We appreciated the car was parked not far from the entrance & we didn't have to battle through the airport car park & lifts. ✅
Check in was efficient & made into a pleasurable experience. ✅
We had a king bed suite plus a rollaway for the kid. Room size just right. Room fitout is beautiful. Bed was perfect. ✅
Bathroom, dual shower with rain head & hand held (so four showers in one), outdoor bath & bathroom products were all lush. ✅.
Love the DND button - great idea. ✅
Love the power adaptors next to beds & desk - although 3 out of 6 weren't working so I'd suggest some testing needs to take place.
Tree Bar great place. So many trendy little features around this hotel. Juna is a terrific attribute and made a wonderful effort at being so friendly & welcoming through your stay. ✅
Room service (they call it Home Delivery ) was superb. My husband had the best steak he's ever had - via room service, in Bali - now that's definitely a first! I had a superb fresh & flavoursome Laksa with great tasty fresh prawns. We always commented how good the food & produce was on everything we ate. ✅
Spa massage & pedicure were both wonderful & relaxing. Arta was so sweet, thorough and polite. The spa area & products are gorgeous. ✅
Breakfast was presented uniquely with fresh & flavoursome produce. You could help yourself from the buffet and order from a la carte menu. Staff were plentiful, so fabulously friendly & helpful. Anything you need just ask. My husband didn't like the crispy bacon but they were happy to cook some fresh 'soft' bacon for him. Thanks Mini & staff for top notch breakfast service & attention . ✅
Only one small complaint was a staff member delivering our 'home delivery' had been smoking prior to entering our room so left behind a really unpleasant odour that lingered for a few hours.
In summary I must congratulate the hotel Indigo, management & staff on achieving a superb experience & 5 star hotel in Bali. ✅

Terima kasih and hope to see you all again soon!

Meegan, Richard & Ty

Date of stay: January 2018
Trip type: Travelled with family
3  Thank 780meeganc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Indigo Ba... S, General Manager at Hotel Indigo Bali Seminyak Beach, responded to this reviewResponded January 26, 2018

Dear Guest,

Thank you for your brilliant review.
Reading your detailed comments, we can’t but feel truly inspired. We are so happy to see that you were able to fully experience our neighborhood story and our engaging service.
We do apologise for the Home Delivery hiccup. Following your review we have coached the team in order to avoid recurrence and ensure a seamless guest experience in the future.
Juna, Arta & Mimi are truly delighted that you enjoyed your stay with us and together with the rest of the team look forward to welcoming you back soon!

Best Regards

Guillaume Epinette
General Manager

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Reviewed January 14, 2018 via mobile

One of the best stays in a resort ever!!
Location is great, staff most friendly and helpful, beautiful garden with pools and places to relax, nice spa, good gym, spacious rooms, really nice breakfast etc.
I can‘t find anything negative to say from our stay here!!
It was lo-season so not much people there and only about half of the resort was finished and open, so i can‘t tell how is it when it‘s hi-season and all of the resort is open, but i guess it will still be really nice place to stay.

Date of stay: December 2017
Trip type: Travelled as a couple
1  Thank FIN_Nicholas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Indigo Ba... S, General Manager at Hotel Indigo Bali Seminyak Beach, responded to this reviewResponded January 26, 2018

Dear Guest,

Many thanks for sharing your wonderful review on TripAdvisor. We are delighted to learn that you have enjoyed every aspect of your experience.
Your kind words regarding our landscaped gardens, unique Spa concept and extensive breakfast offering are a true inspiration to us all.
We are so glad you enjoyed your visit, and will certainly pass on your feedback to the team.

We look forward to welcoming you back in the near future.

Best Regards

Guillaume Epinette
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 14, 2018 via mobile

Wow, what can I say about this place except it that exceeded any and all expectations I may have had of the IHG group.
I stay in hotels around the world 80-100 nights of the year and I can categorically say this is the best hotel/resort I’ve ever had the pleasure of staying in.
The room and grounds were impeccable, the staff amazingly polite and attentive and the breakfast was out of this world. As were the array of cocktails and dinner.
This is how to do 5 star service, well done all at the Indigo, we will forever remember our brief stay and hope to return again one day.

Date of stay: January 2018
Trip type: Travelled as a couple
1  Thank 95PaulC95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Indigo Ba... S, General Manager at Hotel Indigo Bali Seminyak Beach, responded to this reviewResponded January 26, 2018

Dear Guest,

We are thrilled that you selected Hotel Indigo Bali Seminyak Beach for your recent stay and for taking the time to compose such a wonderful review.
We are delighted that we lived up to your previous IHG experiences!
Thank you so much for the kind words, and your continuous loyalty.

We look forward to your return visit!

Best Regards

Guillaume Epinette
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 8, 2018 via mobile

I love this hotel so much, with the warm design and artsy, every corner is very instagramy. The room is unique with so many in room facilities, such as coffee maker, free healthy snack ( granola bar) , and especially the breakfast. I think it was the best breakfast I ever had.. so many fruits option that they will cut it fresh and serve to your table. It’s heaven for me..
Also we don’t have to park our car because there always somebody to vallet it right infront of the lobby. It was so peacefull yet so near to seminyak hype place. I really recomend this place and would love to get back there soon

Date of stay: December 2017
Trip type: Travelled with friends
3  Thank veronikak412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Indigo Ba... S, General Manager at Hotel Indigo Bali Seminyak Beach, responded to this reviewResponded January 26, 2018

Dear Guest,

The greatest reward for our resort team is to read that guests loved their stay.
We are thankful for staying with us over the Christmas holidays and that you dedicated your time to compose a review that was full of praise for our facilities and service.
We are thrilled you enjoyed every aspect of our “instagramable” resort and can’t wait to welcome you back not before long!

Best Regards

Guillaume Epinette
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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