As soon as you walk in the lobby you can see the old-world rustic style furniture and decor. The Southwest style floors just adds to the ambience of the place. The staff was friendly and answered all my questions about my stay. They gave me the room I requested.
The room was comfortable with an old-world charm look to it. The bed was comfortable. The amenities was in working order and everything you needed was there. I didn't do room service but instead went to their dining area downstairs. The food was good but nothing to rave about. Service staff was friendly and they were attentive.
In my stay I had to rent a car. The rental place was a 15 minute walk to the mall across (I only had a few minutes to get there before the rental company closed). But due to being tired from a long 10-hour drive and the fact that they were going to close soon I was hoping the hotel had a shuttle that could take me there. At first the staff said they do but later found out that the only driver for the shuttle was taking his lunch, break or was no longer available. I was not told this until I checked back at the lobby. I didn't have time to call a taxi and just went ahead and walked to the rental place. Luckily I made it. I'm sure the hotel was probably under staffed or something but they were still courteous.
I would definitely come back to this hotel as overall, I slept well and enjoyed my stay.
- Official Description (provided by the hotel):
- Our guests at the Hotel Encanto de Las Cruces get to embrace a cultural experience that is unique to the area of Las Cruces, New Mexico. While enjoying the beautiful Mesilla Valley, guests enjoy reflecting on the area's Spanish and Mexican Colonial history and traditions. The hotel is adorned with original Mexican artwork, textiles and furnishings. Enjoy regionally influenced courses at Garduno's Restaurant and experience unique cocktails at Azul Ultra Lounge: the most cosmopolitan club in the area. Simply put, when you stay with us at Hotel Encanto de Las Cruces, you capture a bit of culture and authenticity that no other hotel can offer. "Hotels supporting cultural causes." ... more less
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- Also Known As:
- Hilton Hotels Las Cruces
- Hilton Hotel Las Cruces
- Encanto Las Cruces