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“Morning check out ruined it!” 1 of 5 bubbles
Review of Comfort Inn

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Comfort Inn
Ranked #4 of 8 Hotels in Las Vegas
Certificate of Excellence
Roanoke, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Morning check out ruined it!”
1 of 5 bubbles Reviewed 28 July 2011

My family and I stayed here one night while travelling to Denver, CO. When we got to the room, it smelled like mildew. As I was sitting on the bed I smelled something awful. Turned out my bed had been peed on and the only sheets changed were the white ones. Therefore the comforter, mattress pad, and mattress all reeked of pee. Went to the front desk and girl working was helpful and assigned us a new room. However, our wake-up call was not transferred and did not go off in the morning. At check out in the morning, we informed the front desk girl of the problems and she barely recognized we were talking to her. She offered no condolences or apologies...very cold person. We were recommended to a local restaurant that was supposed to be American and Mexican...however neither were decent. I would not recommend staying here due to hospitality, cleanliness, and the breakfast lacked anything worth eating. The only good part was the young night girl!

  • Stayed July 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Bmschweiger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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315 reviews from our community

Traveller rating
    142
    88
    56
    18
    11
See reviews for
105
89
31
63
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
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  • English first
  • German first
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  • Any
English first
Level Contributor
57 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 6 July 2011

We looked for a clean and affordable hotel on a trip to Colorado. This hotel far exceeded all important areas of an overnight stay. The front desk was very helpful, recommended a good restaurant, and answered all our questions. The room was very clean, inside pool kept very nice, and they provided a hot breakfast in the morning.

  • Stayed July 2011
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank itikibob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albuquerque
Level Contributor
43 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 19 June 2011

Great location! Room very clean, Great breakfast and fitness facility. Phone didn't work...so couldn't leave a wakeup call, light bulbs out by desk and by bed.

  • Stayed June 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
Helpful?
1 Thank lybraq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
denver
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 24 May 2011

I was just passing through on a solo fishing trip. It was 9pm, so I was tired and just needed a place to crash for a couple of hours. Cost was $80 for the night. Room was clean - I always check for bed bugs, ect - no problems here. The breakfast in the morning had everything you needed - hot or cold with fruit. Staff was informed and friendly.

  • Stayed May 2011, travelled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank lovies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 4 March 2011

first of all, we stay at Comfort Inns a lot and have never seen this before. When we first arrived the lobby was empty and we waited about 10 minutes. There was no one behind the desk and we came very close to calling the police, it was very odd not to see a clerk for that long. she finally came in and said she had to secure the building, and apologized.
Our room appeared clean on first glance, and then I noticed the sheets were threadbare, and there was a cigarette burn on the top sheet that was actually folded over. There is no way housekeeping could have missed the cig burn. The blanket either had been left in the dryer too long, or there was foreign substances on it that made it stiff in places....yuck!
I moved a chair around so I could use it for our computer and you could see that the furniture hadn's been moved in a very long time, as there was a 2-3 foot strip of dust that hadn's been vacuumed. i know that I can be a neat freak, so I am usually able to take that into account when I see something, but this was really gross. This is the first review I've ever done, but felt it was really necessary.

  • Stayed February 2011, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank judy68467
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 15 April 2009

Stayed at the Comfort Inn on the way back to Denver from Tucson, AZ.
The pool was disgusting. Two of the five who stayed there ended up with a strange rash..bug bites?
Perhaps we would have had a better stay across the street fighting off Anton Chigurh at the Regal.

  • Stayed April 2009, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank rcjayhawk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Somerset, Ohio
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 19 March 2009

This hotel is conveniently located and the end of the main drag off the interstate. It is a newer property with clean, nicely maintained rooms, a full continental breakfast with waffles, bacon and eggs, fruit and toast. It has a nicely heated pool and jacuzzi that are wonderful. The only downside to the hotel was that the woman who checked us in was not very friendly and seemed a little annoyed to have to do her job which begs the question of why one would choose to take a job they didn't want to have a good attitude about . Because we got in later, we had a tough time finding a restaurant that was open, but the little vietnamese/chinese place was nice enough to stay open just for us, which was great, because it so happened to be my birthday and we were hungry. Because we're picky about asian food being originally from Hawaii, I have to tell you the food was absolutely fantastic and the service was great. I think the place was called "Little Saigon" and it was next to Pino's.

  • Stayed March 2009, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank higas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn

Property: Comfort Inn
Address: 2500 N Grand Ave, Las Vegas, NM 87701
Phone Number:
Region: United States > New Mexico > Las Vegas
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 Hotels in Las Vegas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Comfort Inn Las Vegas
Las Vegas Comfort Inn

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