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“most accommodating”

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Pollace's Family Vacation Resort
Ranked #1 of 9 Hotels in Catskill
Certificate of Excellence
east mea
Level 1 Contributor
4 reviews
“most accommodating”
Reviewed 23 August 2011

we took a vacation with our 2 grandchildren. many food allergies in our family. vegan, dairy allergy and glutten allergy. They went overboard to make our stay comfortable and even went to the store to buy glutten free pasta and rolls. gave us dairy free ice cream also. This was an addition to the wonderful time our grandchildren had. They didn't want to go home. It is a child's playland. activities all day and into the night to keep them happy. wonderful family resort run by a wonderful family. met people there that have been coming back for many years.

Room Tip: comfortable rooms added a rollaway bed for us
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  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Anne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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127 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
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English first
Long Island
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 August 2011

Another wonderful trip to Pollaces. We had a family weekend with family members from 9 years old to 70+ years.(They would shot me if I told their real ages!!) Each and every member of our family had a wonderful time.
Charlie made sure that our rooms were near each other. One of the many personal touches that Charlie and Frances (the owners) do to make your trip memorable. Our rooms were SPOTLESS!
As always, our food was outstanding and plentiful! My son (9) can be fussy and the waitstaff was so incredibly accommodating. He at like a man twice his size because he loved everything they brought out for him!
What an incredible trip...Good old fashioned family fun!
BTW...Posted this trip on Facebook and can't believe how many of my friends also frequent Pollace's. It is a hidden treasure!

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank jdsmother
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Howard Beach, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 August 2011

I have been a Pollace's guest for about 33 years. My family and I count the days before our next Pollace's vacation. I don't consider myself a guest but more like a family member. When we go to Pollace's it is like we are going to visit family for a week. Charlie and his staff go out of their way to accomodate us. The food is excellent and if there is something on the menu you don't like, Charlie is more than happy to make you something that you do like. The kids are as safe as can be on the grounds. You can sit and relax without worrying about them. Richard, the Social Director, has a full schedule for the kids so they really don't bother the parents. We look forward to Richard's greeting us every morning with his "Good Morning Everybody." I look forward to next years vacation!

  • Stayed July 2011, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank Dominick V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stamford, Connecticut
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 August 2011

We just went for a weekend stay and had a fun, relaxing time. I can only echo what others have said - everyone was warm and friendly and the food was terrific and plentiful. They really do treat you like family. We stayed in a family unit which is two adjoining rooms. The kids loved having their own room with their own TV. It looked like it had been updated recently, it was very clean and the mattresses looked and felt brand new (previous reviewers complained of sagging mattresses). While it's true that certain areas could use some renovation (the bottom of the pool is peeling), overall the place is in pretty good shape and is kept very clean. Unless you are very picky, you won't regret your visit to Pollace's.

Room Tip: The family unit was great for our family of four and had new mattresses.
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  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Bridget B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Castle, Delaware
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 August 2011

my sister has been going here for 9 years and all i heard about was how great pollaces was---well my wife and i finally joined them this year, and i have to say it was probably the single best vacation we have ever had---the room was fine, my kids are grown but there is plenty for kids to do---but the best was the food--if you love to eat-- this is your place--all homemade--as much as you want--and believe me you will eat until you can't walk back to the room--salad bar,substitutions for finicky kids,and food with an italian flair that will keep you guessing what the next meal will be--plenty to do nearby,so you can skip a lunch and go to cooperstown or relax by the pool---nightime activities for kids makes it a full day. i will be going back as often as i can.

Room Tip: the rooms are not 4 star, but are as good or better than econolodge or motel 8
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  • Stayed August 2011, travelled with family
    • Value
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Helpful?
2 Thank joenekola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bronx, New York
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 August 2011

My family returned from Pollace's Resort this past week and we had a wonderful time. Charlie made us feel right at home. We came in late afternoon and we thought we missed lunch & Charlie brought us right in to the dining room & made us feel like family. The service, the food, the rooms were great. The social directer, Richard was wonderful. Always stopping by at each table during meal time to check if everyone needed anything. Thank you Charile & the Pollace's Staff for a wonderful experienc. Maggie Muniz, Bronx, Ny

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Magalis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ozone Park, New York
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 August 2011

Our first trip to Pollaces and it seemed that we already knew the friendly staff from long time ago! It is a wonderful place to share with your family. My kids were in love with the place. The meals and the service were excellent. @ pollaces you feel at home. These are unforgettable moments. We really enjoyed the daily entertainments and my kids made friends right away. We are planning to go next year.
Thanks Charlie, Richard and staff for your hospitality!!!
Mella family from Ozone Park, NY

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank akandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pollace's Family Vacation Resort

Property: Pollace's Family Vacation Resort
Address: 71 Landon Ave, Catskill, NY 12414-2049
Phone Number:
Region: United States > New York > Catskill Region > Catskill
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Catskill
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Pollace's Family Vacation Resort 3*
Number of rooms: 50
Official Description (provided by the hotel):
Come stay with us and be part of a great all-inclusive family vacation that is safe fun and affordable. Experience a traditional Catskill Mt. Vacation mid June to Labor Day and Columbus Day Weekend. We have planned activities and entertainment to fill your days and nights.We now offer Gluten Free options for all meals! ... more   less 
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Also Known As:
Pollace`s Family Vacation Hotel Catskill
Pollaces Family Vacation Hotel

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