I love this place! I forgot to bring usual salad for lunch today at work so I figured this was the healthiest "fast food" option in Clarence. I arrived around 1 pm and the line was almost out the door. I was skeptical at first, but the line moved so quickly! Don't let the line discourage you... the workers have the food prep down to a science! Also, the line moves quickly because they have menu boards posted along the area where you wait in line so you can make your decision BEFORE getting to the counter.
I had the Ginger Steak & Rice Noodle grain bowl and it was divine. I normally don't like steak from fast food restaurants but this steak was perfectly cooked and not chewy at all. I paired my bowl with the miso sesame ginger dressing as recommended and I'm glad I did!
Apart from the food, I really loved the customer service these employees were putting out. On top of that, the managers were visibly present in the restaurant and were making active attempts to speak with customers AND employees. I work in human resources for a living and it was so refreshing to see the manager go up to his employees and say "Hey, how are you doing" and "Everything good? Great job!" I think you have a great group of people working at this location.
We'll definitely be back (maybe for dinner tonight if I can convince my fiancé, haha!)
*update- I brought my fiancé tonight for dinner and he loved it. He had the Southwest bowl and I had the Thai Chicken. Both fantastic! We also spoke with one of the managers for a bit and he was super friendly.
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