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All reviews lawrence river fire pit river view beautiful hotel turn down service adirondack chairs balcony room double queen nicest hotel complimentary coffee watkins glen admiral suite sitting area rooms are spacious each morning walk in shower indoor pool
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Reviewed November 6, 2018

Beautiful hotel on the St Lawrence River. Fantastic outdoor patio area to socialize and relax. Easy walking into Clayton's many shops and restaurants. Nice place to escape for the weekend! Close to other area attractions in Alexandria Bay.

Date of stay: July 2018
Thank 981serickson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd B, General Manager at 1000 Islands Harbor Hotel, responded to this reviewResponded November 16, 2018

Dear 981serickson

I am delighted to here that you enjoyed your stay with us at the 1000 Islands Harbor Hotel. It really is a great place to just unwind and enjoy the great stores and restaurants all within 100 yards of the hotel.

We look forward to your next visit with us.

Warm Regards
Todd

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 31, 2018 via mobile

I must say the food and the non mgt staff were great. Great location.
I had a minor incident which I was told mgt would call to remedy my issue.
4 calls in and no return call from mgt.
Not good for public relations.

Date of stay: October 2018
Trip type: Travelled on business
1  Thank Tony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd B, General Manager at 1000 Islands Harbor Hotel, responded to this reviewResponded November 16, 2018

Dear Tony M

In regards to your concern we spoke on the phone about this and this was handled in the appropriate and timely manner. Our team reacted to your situation and it was addressed immediately. A manager spoke to you that day so I am not sure why you felt you were not communicated properly too. The minor incident with your door was addressed by our chief engineer.

We wish you well and do hope that you come visit us again soon.

Sincerely,
Todd

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Reviewed October 21, 2018

This is a newer hotel right on the river. It is within walking distance of shops and restaurants. There is a restaurant and bar on site. Workout area and indoor pool. The back of the hotel is the river. Areas to sit, relax, have a drink. There is a fire feature if it is chilly. The room is very comfortable and spacious bathroom. Absolutely get a river view room. It is worth it. Staff is very, very, very nice! Relax and watch the river.

Room tip: Must book a river view room!
Date of stay: October 2018
Trip type: Travelled as a couple
Thank thumper1997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd B, General Manager at 1000 Islands Harbor Hotel, responded to this reviewResponded November 16, 2018

Dear thimper197

Thank you for taking the time to write a review about your recent visit with us at the 1000 Islands Harbor Hotel. I am happy that you had an opportunity to take advantage of all the great things that our hotel has to offer including the great views and total relaxation by the fire pits. I do appreciate the kind words about our staff as they are so very dedicated to all our guests needs. I will be sure to pass that information along to them.

We look forward to your next visit.

Warm Regards
Todd

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Reviewed October 18, 2018

The room in particular and the hotel itself, are beautiful and make for a relaxing visit. However, maybe a bit too relaxing for us. While others say there is a lot to do, we found attractions and food venues in short supply. It is probably due to the time of the season in which we chose to visit. We did visit a winery, and the hostess there was delightful. The Distillery was closed - so closed that it may never again open! The shuttle to Boldt Island is recommended. The "Castle", though abandoned by the builder/owner , is in stages of refurbishment, but even as it is now, is breathtaking. Now the hotel - lovely grounds;, firepits and seating outdoors by the river, fireplaces in the bar and dining room. The menu in the dining room did not change for the 2 nights we were there, but the food was very good. You can also eat from the "bar" menu, which was lighter fare. It was disappointing, that at the price they charge (for the time of year and vacancy rate) they would not offer a complimentary breakfast buffet. There really was no other place to eat. Everything was/is closed for the season.Cookies and coffee in the lobby would have made it more special. We were told by a local to try the new, upscale restaurant within walking distance of the hotel; when we got there, we found out it closed a 3pm and was only a coffee shop. The area was a disappointment, but that was our own fault for not checking the calendar. The hotel is wonderful and we will return when the summer comes around.

Room tip: Room 422 was very noisy. HVAC unit cycles at 1 minute intervals.there is a loud rolling/banging noise from above
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Bea635
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd B, General Manager at 1000 Islands Harbor Hotel, responded to this reviewResponded November 15, 2018

Dear Bea635

Thank you for taking the time to write a review about your recent visit with us at the 1000 Islands Harbor Hotel. I am delighted to here that you enjoyed your stay as well as the amenities. Our guest do love the fire pits and enjoy having a cocktail while watching the sunsets.

We do hope to have you back as our guests soon

Sincerely,
Todd

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Reviewed October 17, 2018 via mobile

If you are considering the 1000 Islands Harbor Hotel for your wedding, then look no further! Our day was absolutely beautiful. Our family and friends loved their rooms, the food/drink, river views and the atmosphere. Plus, there is a lot to do for your guests downtown between shopping, local wine tasting,and all the restaurants. Heather was our wedding coordinator, she was great to work with and made the entire process so easy and embraced our Roaring 20s theme. She was always responsive and helped us bring our vision to life.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank Taylor K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd B, General Manager at 1000 Islands Harbor Hotel, responded to this reviewResponded October 20, 2018

Dear Taylor K

Thank you for taking the time to tell us about your recent wedding here at the hotel. I am so delighted that you had a wonderful day and the weather turned out amazing. I will be sure to pass this along to Heather about your kind comments. From everyone at the 1000 Islands Harbor Hotel we wish you the very best and congratulations. We hope to see you back soon.

Warm Regards
Todd

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