Arrived very late at night, just stayed only for one night. Located by the beautiful lake and railway line. room was okay and breakfast was good and whole atmosphere is very friendly and layback. Good experience here.More
- Free Wifi
- Free Parking
Arrived very late at night, just stayed only for one night. Located by the beautiful lake and railway line. room was okay and breakfast was good and whole atmosphere is very friendly and layback. Good experience here.MoreShow less
Thank you for being our guest and thanks for reviewing your stay. It is a pleasure to know that you enjoyed great service and our ideal location near Lake Seneca. Our Team looks forward to being of service again in the future and we hope your travels permit a longer visit next time.
The hotel is situated not far from the lake. It sounds nice but in reality it is a Roos the main road not in a particular nice area. It has enough parking though. Room size was fine; bed covers had seen better days. Bathroom too not very modern.
Reception was ok they recommended the Italian restaurant on the other side of the parking lot which was not to our liking.
Thank you for taking the time to provide us with feedback on your experience. We value all guest feedback and constantly utilize it to ensure we continue to provide our valued guests with the best possible stay. Our hotel is conveniently located across a street from Seneca Lake with crosswalks and signals to enhance the walkablility of the area. Many of our guests enjoy walking over to the Lake and the surrounding area and we trust you enjoyed this convenience as well. We do apologize for any disappointments you encountered in your guest room and are mindful to follow up with an inspection to ensure the room is up to our high standards. Should your travels return you to our area, we hope your next stay with us exceeds your expectations.
I needed one night in a safe, reliable and clean hotel. This worked for me. It was a little expensive for what it was for me, an early arrival for a wedding and sleep to get out on the road by 730 am. In the end, I was impressed and appreciative.
Thank you for being our guest at Hampton Inn Geneva and thanks for providing us with feedback on your stay. We were delighted to read that you were impressed with your stay and we appreciate your comments on our reliable service and accommodations. We look forward to your next stay and hope to see you again soon!
We very much enjoyed our two night stay at the Hampton Inn in Geneva. The hotel was extremely easy to find and is in a great location central to either side of Seneca Lake, a short drive to Cayuga Lake, Waterloo and the thruway. Our stay would have been nearly perfect but the hotel curtains did not properly close and the light shining into our room at night and in the morning was a bit annoying when we were trying to sleep. Overall it was still an enjoyable stay.
It was our pleasure having you as a guest. We appreciate the time you took to share your experience. We are glad our location was easy to find and convenient to area attractions. We apologize for the issue you had with the blackout curtains in your guest room. Should you stay with us again and encounter the same problem, please alert our front desk staff so that we may remedy the situation quickly. We are happy you had an enjoyable stay and hope to welcome you back in the future.
Air Conditioner does not stay on. In order to keep room cool you must get up and decrease the temperature by one degree every so often to get it to turn on again. Difficult to sleep in a hot room.
Go early for breakfast, as it sits all morning and dries out.
Please accept our apologies again for the issue you encountered with the air conditioner in your guest room. We appreciate your taking the time at check-out to alert us to the issue so that our Maintenance Team could ensure that it was addressed right away. We apologize for the inconvenience and sincerely hope that we will have the opportunity in the future to replace this experience with one where everything exceeds your expectations.
Ann and I enjoyed our stay very. Very satisfied with the proximity of the motel to Seneca Lake and the new welcome
Staff was wonderful and there was nothing they would't do to make our stay more comfortable.
It was a pleasure having you as our guests and we are delighted to know that you enjoyed your stay. Our staff joins me in thanking you for your kind words and looks forward to being of service again soon!