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“Great Value”
Review of The Stanwell Hotel

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The Stanwell Hotel
Ranked #2 of 5 Hotels in Staines
Certificate of Excellence
Reviewed 14 August 2017

I've stayed here several times when visiting family in the area. Very handy with it being close to the M25.
Reaonably priced, very clean, comfortable beds and friendly staff.
GREAT cooked breakfast, always piping hot and served on hot plates - cold plates being a particular 'thing' with me! Usual self-service of cereals, continental breakfast, fruit, toast etc.

  • Stayed: August 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Be11aboo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helena W, General Manager at The Stanwell Hotel, responded to this reviewResponded 15 September 2017

Dear Be11aboo,
Thank you for staying with us again and for taking the time to write this lovely feedback. We are thrilled that you found our bedrooms comfortable, clean and enjoyed our breakfast freshly cooked on order. I will ensure to share your compliments with the Housekeeping Team and our Head Chef Manuel! It was our great pleasure to welcome you again and we hope to see you back very soon!
Kind Regards,
Helena Wysocki
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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23 - 29 of 480 reviews

Reviewed 13 August 2017 via mobile

I used this hotel last year for some work I was doing in Staines. I was quite impressed for the very reasonable price. Because of this, when we won more work in Staines, I booked a week there. Again I was impressed and so were my colleagues. In spite of being near Heathrow, it is surprisingly quiet and the breakfasts were great with an excellent cooked menu, although I always stick with the uncooked and loved the fruit salad. We now use this hotel for all our work in West London. Good rooms, good price, good service and friendly staff.

Stayed: July 2017, travelled on business
Thank Kieran S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helena W, General Manager at The Stanwell Hotel, responded to this reviewResponded 15 September 2017

Dear Kieran S,
Thank you for sharing your wonderful feedback and thank you so much for all these lovely compliments. It’s absolutely amazing to read that you prefer our hotel and the service we provide during your stay. Each day, the entire team strive to deliver memorable experience for each guest and your compliments, are surely the best reward.
We look forward to welcoming you again very soon!
Kind Regards,
Helena Wysocki
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2017 via mobile

I would recommend this hotel for its cleanliness and 5 star service. Staff have been very helpful and got everything we needed for one nights stay. The only thing missing for me was a fridge in the room.

Stayed: August 2017, travelled as a couple
Thank Amy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helena W, General Manager at The Stanwell Hotel, responded to this reviewResponded 15 September 2017

Dear Amy W,
Thank you for posting your lovely comments following your visit. I am glad to see that you had an excellent stay and gave us a 5* review. Your lovely feedback has been shared with all the team.
Once again I thank you for your kind words and I look forward to welcoming you back in the near future.
Kind Regards,
Helena Wysocki
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2017 via mobile

We stayed here for a family event nearby. It is advertised as being in the historic stanwell village...! Well there's nothing village about it...

This is a functional and newly refurbished airport hotel. The rooms are (or at least mine was) a good size with everything you need. The sounds of the airport and planes didn't seem too bad.

The staff were pleasant and the breakfast was good.

I would stay here again.

Stayed: August 2017, travelled as a couple
Thank Thundercat747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2017

When on business in the area I would normally stay at the same hotel on the Thames, but it was booked up with tourists. So i opted for The Stanwell after reading reviews. I have to say the hotel itself is good and the staff are brilliant. The food is also very good with excellent choice.

When i booked in, I was told I had been upgraded and welcomed the offer. I entered the room which was big with a large bathroom. I showered, put the TV on whilst i did some work. After dinner i came back to the room and watched TV. Once the TV was turned off (around 11pm), I noticed an electronic buzzing sound (like an entrance buzzer) it stop after 10-15 seconds, the started again shortly after it. Thinking it was staff swapping shifts i tried to let it pass. But it sounded repeatedly and i timed it, every 7 minutes. I called reception before midnight and got no answer. I ducked my head under the duvet which dulled it a bit. I was awoke by the same buzzing at 6.15AM which i put up with as my alarm was set at 6.30.

After breakfast i approached the young lady on reception and informed her of my lack of sleep cause by the constant buzzing. After a blank look and more interested in me paying my bill, I went outside to investigate the cause.It turned out to be some metal cabinet just opposite and below the room. When i informed the receptionist of what is causing the buzzing, she indicated that no one else had complained about it. I shook my head and promptly left.

So if you intend to stay here and you get room 35 decline even though it is a so called upgrade.

Room Tip: Definitely not room 35, insist on another room
See more room tips
  • Stayed: July 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Aguerrooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2017

We actually stayed here for Royal Ascot but didn't realise how handy this hotel is for Heathrow.

The staff were great on arrival and all through our 2 day stay, very polite and extremely helpful.

The room was adequate for what we needed and was very clean and tidy. Had coffee/tea making facility also. Though the mattress was quite soft it was surprisingly comfortable and slept very well. The room was also very quiet, given the closeness to Heathrow we didn't have any disturbance and no noise whatsoever

Breakfast was nice. A cooked breakfast to order and all the usual alternatives (cereal, toast, continental etc)

Nothing much to do in Stanwell, we decided to dine out (rather than in the hotel) so had to travel into Staines which is only 10 minutes away in the car. However not much choice there so wished we'd dined at the hotel instead.

Would i stay here again? Not for Royal Ascot (pain getting the train from Staines) but if i was flying from Heathrow I probably would

  • Stayed: June 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank MrLew99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2017

I stayed here before flying out of Heathrow in the morning. After three weeks of travel, I was looking forward to a quiet spot and an early bedtime. Unfortunately, my room on the first floor was near the bar where a party was raging until after midnight. Even with earplugs, the noise prevented rest and the hotel staff, though apologetic, seemed unable to do much about the party or the drunken singing and laughter.

On the plus side, the bed was very comfortable and the room was clean. The local bus line #441 is convenient, with the bus stop just outside the hotel and about a 20 minute ride to the Central Bus Station at Heathrow, for 3 GBP. But on my next trip, I'll opt for an economy hotel nearer the terminals. My experience is that they are just as comfortable and with the same amenities. If you do want to stay at the Stanwell and want a quiet night's rest, be sure to request a quiet room away from the bar area when you make your booking.

Room Tip: Request a room away from the bar area for quiet. Wifi is free but unsecured and weak.
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Stayed: June 2017, travelled solo
Thank nthomps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Stanwell Hotel

Address: 171 Town Lane, Staines TW19 7PW, England (Formerly Stanwell Hall)
Region: United Kingdom > England > Surrey > Staines
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Staines
Price Range: $108 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Stanwell Hotel 4*
Number of rooms: 52
Official Description (provided by the hotel):
The Stanwell is a boutique hotel, located in historic Stanwell village, just 5 minutes from Heathrow and the motorways. The Stanwell combines all the period charm and character of a grand residence, whilst offering a dynamic and contemporary choice of 52 individually designed rooms, bar and restaurant. Upgraded and extended in 2010, all rooms have freeview TV, free wifi, laptop-size safes, hospitality tray and ironing facilities. Don’t miss dining in Zamora’s award-winning restaurant and bar. ... more   less 
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Also Known As:
Travelrest London Heathrow Stanwell

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