We were traveling home from Newfoundland Canada and stopped here because we had decided to go to Niagra Falls and visit both the Americican and Canadian side. We made reservations at this hotel and made it for a late check in. We arrived at 11:45ish p.m. We went to check in and the receptionsist didnt seem to be all that interested... However she was sort of helpful on finding food at the late hour. We got into our room and the room had an odor... like a mold/musty smell. Because we had driven from Toro Nova Scotia we were really to tired to care about the smell and just wanted to eat shower and sleep. The room was an execuative king. The room had a king bed a work desk dresser microwave minifridge and safe. I like the safe idea, if I were going to be staying there for any length of time it's nice to know there is a "semi safe" palce to put any valuable I may not wish to carry with me. But it is only big enough for wallets, purses, cameras ect.... I did open the mini fridge to put our drinks in there and in the fridge was a 1/2 gallon of milk. Fortunatly the milk was still in date but I don't know how long it was in there.... :(
I didn't like the fact that I had to pay a deposit for the safe and then I could ask for the deposit back in the morning when I checked out. It has been 2 weeks and I still have yet to see the deposit. They said it owuld be deposited back into the card that I paid with..... This still has not happened....
The bed was extreamly soft. Not soft in a good way soft as in Uncle Festers bed from the Adam's Family. You sat on in and you sank.. Was not impressed.... I would have slept on the floor but I didn't know if it had even been swept...
Everything else seemed about average. The shower was ok.. Nothing spectacular.
I did complain and they are making it right with me. So that is the up side to this horrible evening. :)
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- Also Known As:
- Red Roof Hotel Hamburg
- Red Roof Inn Hamburg
- Hamburg Red Roof Inn