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“Nice place.”

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Comfort Inn & Suites
Ranked #1 of 1 Hotels in Hawthorne
Certificate of Excellence
Cape Cod
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Nice place.”
Reviewed 10 December 2011

The hotel was nice. We didn't get a chance to try the pool out, but it didn't smell overwhelmingly like chlorine, which is always a good sign. The breakfast was the standard Comfort Inn fare, which the staff were incredible at restocking continually. The room was clean and spacious and had a fridge and sink. The one thing that made this place a 4 rating instead of a 5 was a particular staff member at the desk who was, shall I say, less than customer service oriented. It's kind of a downer when that happens. She just didn't seem to want to help, was reluctant to give you her attention. Most of the staff was wonderful, especially the overnight staff.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank val7379
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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141 reviews from our community

Traveller rating
    60
    54
    18
    5
    4
See reviews for
52
33
9
37
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
ny
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 November 2011

Spent 4 nights here in whirlpool suite..everyone was especially nice.Room was nice and comfortable bed.Breakfast was very good also,will go back

  • Stayed November 2011, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank Drmaurice69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYS Capital Region
Level Contributor
69 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 29 October 2011

I have stayed here many times while in the area for business. We used to stay at more expensive hotels in the area, but sooner or later we had problems at most of them, and even though they were national names with supposed great reputations, they weren’t worth it. We began staying here, and eventually this became out first choice in the area. The hotel is clean, and the staff is amazing. They always are accommodating and solve every problem right away. The same people have been here for years, so they know their business, and more importantly, they know their customers. There is free high speed internet (sorry, no wi-fi yet), and free continental breakfast, which has the usual stuff for this kind of hotel. Nothing to write home about, but it will feed you for the morning. The other thing that is great about this place is that there are several really good places to eat nearby, or within 10-15 minutes drive. Also, within 10-15 minutes drive are Metro North commuter rail stations, which get you to Grand Central Station in 45 minutes for only a few bucks. That can’t be beat if you want to visit the city. All in all, spending a week here, which we do periodically, is one of the more pleasant visits that we make in a year of a lot of travel.

Room Tip: Stay in the lower floor if you don't smoke.
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  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank thegormandizer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Papendrecht, The Netherlands
Level Contributor
122 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 24 October 2011

I was here in September 2011 for a business trip.
While the hotel itself was not bad, it is noisy.

The room door to the corridor needs extra sound isolation.
One can hear the conversations of people walking at the corridor.
Also the closing of the doors of other guest rooms was rather annoying when trying to sleep.

My room (at the ground floor) had a door to the next room, so if one is using two rooms, one can connect these two rooms.
That was one of the most noise pass thru devices.
I could follow the cell phone conversation of my neighbour.

The beds are ok and the bathroom is not small.
Wired Internet access in my room functioned great.

The breakfast room was a bit small.
Several times I took my breakfast and eat it at my room, because no free tables were available.

The staff was very friendly and helpfull.

I would like to give 2 suggestions to the management:
1. Make the breakfast room bigger.
2. Make work of the sound isolation in the rooms.

  • Stayed September 2011, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank pa3ddg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 October 2011

I had a terrible stay at this hotel. The halls were filled with noisy yelling children
Into the early hours past midnight and I was unable to sleep
Also the room was non smoking and it smelled like smoke in the room and
It got worse as the night went on. I stayed on the third floor. The front desk refused to move my room and they did nothing about the noise. They also refused to make a reduction on my bill. Very disappointed.

Room Tip: if you want non smoking, don't let them give you the third floor, it is mixed and all rooms migh...
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  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Caribe4Ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Washington
Level Contributor
70 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 16 October 2011

This is really a motel, but quite comfortable, spacious rooms which are well appointed. It had everything we needed, a good place for luggage, nice sitting area, very comfortable beds. The pillows were hard, but the triple sheeting was a nice touch. Housekeeping did a good job. We stayed two nights and it was a fairly convienent location, not far from Tarrytown and Sleepy Hallow. We found our way to Kikuit (Rockefeller's Family Home), Sunnyside (Washington Irving's Home), Union Church with the Chagall and Matisse windows and other local attractions. A GPS is very useful to find this location, as well as to navigate the windy roads of the area. Although we were at the front of the hotel it was very quiet. The evening reception was not friendly, but the day staff was helpful and the breakfast acceptable.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Carol839
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new jersey
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 August 2011

I called on Wed. Aug 3,2011 to make reservations,asked price and was told $160.00 or $144.00 if I had AAA card, I said I do and we booked room. I went to N.Y. Thurs to clean out deceased mothers house and meet with a realtor . In the evening went to hotel and signed in,was told to sign which I did, I did not read everything ,I assumed it was already written down that I had AAA , I was exhausted. I was not asked about my AAA card. Friday morning when I was signing out I noticed the discount was not on slip so I asked about it and was told since I signed the night before he couldn't change it so I signed and left and called on Mon.after I was home to see if it could be adjusted and was still told no and in the future you must show AAA card at time of check in. I was disappointed that for $14.00 they would not satisfy me. . . other than that the rooms are very nice and clean. they have a good continental breakfast and are in walking distance to Applebees and the Executive Diner

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
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Helpful?
1 Thank jerseywoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites

Property: Comfort Inn & Suites
Address: 20 Saw Mill River Rd, Hawthorne, NY 10532-1507
Phone Number:
Region: United States > New York > Westchester County > Hawthorne
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Hawthorne
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Comfort Hotel Hawthorne
Comfort Inn And Suites
Comfort Inn Hawthorne
Hawthorne Comfort Inn

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