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“An italian oasis in Madagascar”

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Andilana Beach Resort
Ranked #3 of 31 Hotels in Nosy Be
Certificate of Excellence
Reviewed 15 September 2017

A most wonderful place, situated at the tip of Nosy Be, where two beaches run together, making sure you can stay in the sun from sun rise to sunset. And the sunset seen from the hotel is just spetactular. Lovely large rooms, and equally large bathrooms.
95% or more of the guests are italian, and everything at the hotel seems directed towards them. As I enjoy the italian cuisine the food was a big plus, and the kids loved the place.
We spent a lot of time at the local diving center, wonderful instructors, and great diving sites, that was a big plus. Slightly expensive, but worth it.
It can be worth looking into trips outside the resort before coming, as they charge about the double in there. Just make sure the guides are certified.

The grounds are beautiful, lots of rare plants, a giant turtoise, friendly ground keepers with lemurs and chamelions. A great place to walk around and relax, or take some time to exercise.

Room Tip: The northern beach is a lot more quiet than the southern beach, the same goes for the rooms in the 3...
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  • Stayed: July 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank zabeltann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 8 of 3,931 reviews

Reviewed 17 July 2017

As with previous reviews, this resort ONLY caters for Italians. That said, the rooms are nice with the upgraded bathrooms a bonus. The rest of the décor and colour scheme needs a drastic refurb! The rooms and surrounds are always clean. The beds and pillows really weren't the most comfortable Ive experienced on holiday!
Their is a large variety of food but mostly variations of Italian dishes - nothing local. As with previous reviews, it is crazy to pay for bottled water at an all inclusive resort. The choice of drinks is very limited on all inclusive and all served in tiny disposable cups. No ice seems to be available for cooldrinks and no options (apart from water) like diet coke, is available. No drinks are offered around the pool or beaches so one is forced to walk to one of two bars.
The staff are all exceptional - too many to name - Youri at the bar was great and most of the waiters were really good. The dive centre is really organised and communicate quite well in English for snorkelling trips. The excursions from the hotel are exceptionally well organised with knowledgable staff that are keen to help and share information. The prices are quite steep but definitely worth it. The beaches are clean and the sea clean and clear. The weather in July was perfect - hot with little humidity and no rain. The lemurs on the property were a huge hit and we fed them bananas every day. The shows and evening entertainment was really good - except not a word of english. Its a pity as other nationalities really feel like outcasts and children and teenagers can't participate in any of the entertainment due to the lack of english and other languages being spoken. Even the forms at reception are totally Italian and the notices in the rooms and resort are all Italian. This resort would really rate a 5 if it catered for International visitors of all kinds.

Room Tip: Both garden view and beach view rooms are nice. Rooms in the 100's may be very noisy, 300's...
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  • Stayed: July 2017, travelled with family
    • Location
    • Rooms
    • Service
1  Thank JUSTINE-JESSE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2017

We spent a full week during our Honeymoon in June 2017.

At first glance this resort seems to be the ultimate beach side destination in Madagascar. However, unless you are from Italy and represent a specific segment of the Italian society your overall impression will not be that straightforward.

Here is why:

Pros
- great location (probably nothing compares on the island)
- meticulously and professionally maintained facilities
- wide variety of services to choose from
- great SCUBA team (different company)
- decent quality food

Cons
- zero local content: this place is a 100% Italian with no intention to integrate local elements into the design, menu or general atmosphere of the resort (e.g. the main entrance to the resort has in Italian style high-end fashion shop; pasta and pizza are the backbone of the menu).
- very limited language skill of the staff: of the entire Italian staff we interacted with only a single person spoke English. Most of them were confused when I greeted them with "hello" instead of "bongiorno" and their general reaction was not very friendly after I asked them the classic "English, please?".
- entertainment and animation only targeted towards Italians: professional animators are organizing events all day long and they are animating the crowd with microphones. However, not a single word is spoken any other language than Italian so unless you speak it you will have no idea what is going on;
- Walls of the rooms are very thin, you can hear the footsteps of your neighbors
- Excursions and trips are organised in the resort are overpriced, at least 30% vs the most expensive offer form outside providers

Advice for guests:

- Get the rooms facing the ocean in the blocks away from the noise (blocks 300 or 400)
- Use external service providers for trips and excursions (they are much cheeper, still good quality and they speak English).

Feedback to management:

- either rethink your offer to make it more inclusive for non-Italians or highlight the national element in you promotional material so that they can choose more welcoming resorts
- integrate more permanent Malagasy content into the atmosphere beyond the wacky local bands occasionally invited to entertain the night or the cheesy greeting dance you make the cleaning staff do when new guests arrive
- clarify what type of people you want to attract: is it the young party animals, the Honeymoon couples or the families with young children? Based on your marketing efforts it's all off them which is a bit ridiculous (e.g. videos depicting people doing shots and jumping in the pool from the roof followed by scenes with kids playing blissfully in the same pool).

Overall, good stay but we felt like second class guests vs the Italians, and we were missing the Malagasy character to which we got used to during some of the other (also quality) resorts we stayed in on the mainland.

  • Stayed: June 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
6  Thank Robert_Molnar87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2017

What a stunning location, you certainly don't go hungry, the entertainment was excellent and the young people who provide it did a brilliant job! Staff are friendly and helpful. Luckily the rooms are being upgraded as they are not really on a par with a 4 star resort, certainly the bathrooms are not great at all. The beautiful beaches and warm sea along with a good total package, make up for the rooms but we look forward to seeing the improvements. The only drawback is that the resort, is probably 95%+ Italian. The information card in the rooms, the information boards about the excursions and the Pily Pily restaurant, the forms you fill in at reception on arrival, all in Italian. The wonderful shows that are presented every evening in the theatre on site are great, but if you don't understand Italian, the spoken bits will be lost to you. Many South African's visit the resort and yet on New Year's eve there was a toast at midnight (Andilana time), at 1 am (Madagascar time) and at 3 am (Italian time). What happened to 2 am - South African time?

We were a party of 9 people - 2 families and we all agreed that as this resort is not in Italy, we expect English to be more prevalent as guests feel left out when they have no idea what is being said. The Andilana Website it stunning and all in English – there is no warning to prospective guests that if you don’t speak Italian, you will feel left out! Andilana Management, surely you would like all your guests to feel totally included?

However, even with the problem of so much Italian, it is still an excellent value for money holiday which we hope to have again in the not too distant future.

Room Tip: Sea facing rooms, upstairs and further away from reception and the pool are the best
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  • Stayed: December 2016, travelled with family
    • Location
    • Cleanliness
    • Service
9  Thank Wendy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2017

This hotel has the reputation of being the best in the country, which may be the case. It is certainly comfortable, with an excellent beach and peaceful, scenic setting. For us the highlight was the lemurs living free in the garden. Offer a banana from the buffet and they will climb down from their tree and sit on your shoulders. Many places in Madagascar you have to pay park entry fees for this experience -- at this hotel you can do it on your own time, every day, for free. Another highlight is the Pily Pily restaurant, perched upon a small islet with stunning views all around. We had lunch there every day.
Non-Italians should be aware that the hotel is Italian-owned and caters mainly to Italian tourists. Everyone will speak to you in Italian, beach touts included. Not surprisingly, the pasta at the buffet is better than one usually gets at all-inclusives.
Our only complaint was the evening entertainment programs. They are really terrible even for one who understands Italian; all imported performers from Italy with zero local cultural content. One night they did have a local band playing traditional music in the lobby for a small number of passersby -- why do the entertainment programs not feature such local talent instead of third-rate Italian kids having an exotic working vacation?

  • Stayed: December 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
5  Thank Richard F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2017 via mobile

I went there in 2012. I loved it!
Beautiful hotel, awesome beach, outstanding water!
Scuba diving and snorkeling are a must do!
Hotel was cleaned and with a lot of beautiful animals
Totally worth it!
Food was really good too

Stayed: January 2017
1  Thank Valentina Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2016

the place is amazing; you can choose a beach were the staff will do everything they can to entertain you or opt for the relaxing beach, where you'll just relax without being "bothered".
The food was absolutely outstanding; always PLENTY of fresh food (I practically ate fish carpaccio every evening...)
The excursions: I would suggest to do Nosy Iranja with them; it's more expensive than the one offered by the beach boys but you'll have lunch on a "private" beach that alone is worth the trip.
I loved this hotel, loved the tiny little speck of Madagascar we managed to see and, most of all, I LOVED the whales!!!! If you visit in September, you will much likely see them :). Thanks Andilana

  • Stayed: September 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank babbua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Andilana Beach Resort

Address: Plage de Andilana, Nosy Be 111, Madagascar
Phone Number:
Region: Madagascar > Antsiranana Province > Nosy Be
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 On the Beach Hotel in Nosy Be
#2 Spa Hotel in Nosy Be
Price Range: $188 - $263 (Based on Average Rates for a Standard Room)
Number of rooms: 208
Official Description (provided by the hotel):
Immersed in a tropical garden covering an area of 15 hectares, with two magnificent beaches of white sand, almost one kilometre long, there stands the Hotel Andilana Beach, Madagascar’s most important tourist 4 stars resort. Overlooking the most beautiful and most exclusive bay in Nosy Be, the Hotel Andilana Beach offers its guests a stunning location for blissful holidays with their partners or families, effectively matching privacy with conviviality. The colours of the sea, the tranquillity of the beaches and the impressive sunsets make Andilana Bay an ideal location for your holidays. The “sport” beach means the largest and cleanest white sand area on Nosy Be island. With our “All-Inclusive” formula you can enjoy your meals in two restaurants offering “international buffet cuisine”, freshly prepared in front of you, or secretly cooked with the greatest care in our kitchens, for a gourmet table. ... more   less 
Also Known As:
Bravo Andilana Beach Hotel
Andilana Beach Resort Madagascar/Nosy Be

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